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More => Old Versions => JRiver Media Center 26 for Windows => Topic started by: chrisc on June 19, 2020, 04:33:50 am

Title: Purchase of JRemote
Post by: chrisc on June 19, 2020, 04:33:50 am

Friend (83) purchased JRemote for his iPad some years back

He cannot recall what Apple ID was used to purchase it and now it wants to update, but requests a password

The message is:  This was purchased with a different Apple ID and cannot be upgraded

He is prepared to buy it again, but even this option is not available

What to do please?

Title: Re: Purchase of JRemote
Post by: JimH on June 19, 2020, 07:09:12 am

Can he log in to the Apple store?  That's required.

Here's a page at Apple:  https://support.apple.com/en-us/HT201354