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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: freb03 on June 15, 2018, 12:35:43 am

Title: Stuttering audio
Post by: freb03 on June 15, 2018, 12:35:43 am
I've searched for similar problem on the forum before starting one but they all get answered by asking more info on our system so let's go! I encounter stuttering on audio files (i think both lossless and lossy files) and on various occasion. i don't run a lot of program while it's open because i use it more for active listenning, sometimes i play some games while using jriver, but i dont remember having problems with it. I starting a thread now because it's the first time in two days it happened that often.
My hardwares are:
PC: windows 7 64 bit, intel i7 6700k @ 4ghz, 16 gig of ram, gtx 960
Cable: Audio quest Cinnamon usb
Dac: Schiit modi
Amp: Schiit Asgard 2
Headphones: hd650

I just hope that JRiver team solve this on thier end someday... it seems like a recurant problem in the software.
Title: Re: Stuttering audio
Post by: JimH on June 15, 2018, 06:37:11 am
You could try increasing buffer sizes.

Antivirus?

Are the files local?  Or on a NAS or USB drive?
Title: Re: Stuttering audio
Post by: Awesome Donkey on June 15, 2018, 08:03:33 am
In addition to what Jim said, are you using ASIO? WASAPI? Did you install the drivers from Schiit?

If you're using ASIO, you can try increasing the latency - if it's too low, it can hiccup due to system activity (e.g. I keep mine at 10 ms, anything lower and apps like Google Chrome easily cause stutters). Just open the ASIO Control Panel and increase the latency. I'd recommend doing this in steps, increase by one and test - if you encounter stuttering audio, increase the latency again. Increasing buffer in MC can help too but try increasing the ASIO latency first.

Here's how it looks with the ASIO Control Panel included with the Schiit drivers I use;

(https://i.imgur.com/VVoZ3mL.png)
Title: Re: Stuttering audio
Post by: freb03 on June 15, 2018, 12:02:43 pm
You could try increasing buffer sizes.

Antivirus?

Are the files local?  Or on a NAS or USB drive?


How to increase it?
I'm using avaast...

They are on an internal HDD

In addition to what Jim said, are you using ASIO? WASAPI? Did you install the drivers from Schiit?

If you're using ASIO, you can try increasing the latency - if it's too low, it can hiccup due to system activity (e.g. I keep mine at 10 ms, anything lower and apps like Google Chrome easily cause stutters). Just open the ASIO Control Panel and increase the latency. I'd recommend doing this in steps, increase by one and test - if you encounter stuttering audio, increase the latency again. Increasing buffer in MC can help too but try increasing the ASIO latency first.

Here's how it looks with the ASIO Control Panel included with the Schiit drivers I use;

(https://i.imgur.com/VVoZ3mL.png)

I don't know what's either ASIO or WASAPI  ?
Title: Re: Stuttering audio
Post by: Awesome Donkey on June 15, 2018, 12:31:56 pm
Some helpful links;

https://wiki.jriver.com/index.php/ASIO
https://en.wikipedia.org/wiki/Audio_Stream_Input/Output

https://wiki.jriver.com/index.php/WASAPI
Title: Re: Stuttering audio
Post by: JimH on June 15, 2018, 02:01:16 pm
Uninstall Avast.  It's the only way to eliminate it as the cause.
Title: Re: Stuttering audio
Post by: freb03 on June 15, 2018, 09:25:18 pm
Uninstall Avast.  It's the only way to eliminate it as the cause.

I unistalled it, restarted my pc, played a track i know it was doing the stuttering (after a couple of seconds) and it was still doing it.
Title: Re: Stuttering audio
Post by: freb03 on June 15, 2018, 09:34:33 pm
Some helpful links;

https://wiki.jriver.com/index.php/ASIO
https://en.wikipedia.org/wiki/Audio_Stream_Input/Output

https://wiki.jriver.com/index.php/WASAPI

i tried to install schiit usb drivers but none of them works (it says to plug in my device and after 3 failed attempts says it doesnt exist). My dac is listed in Non-specified-­> Schiit usb audio device
Title: Re: Stuttering audio
Post by: JimH on June 16, 2018, 07:23:06 am
Make sure you're using 64 bit drivers if you're using 64 bit MC.
Title: Re: Stuttering audio
Post by: freb03 on June 16, 2018, 12:56:38 pm
Make sure you're using 64 bit drivers if you're using 64 bit MC.

none of their drivers has specifications of 64 bits nor 32 bits i guess i am. What do i do now??
Title: Re: Stuttering audio
Post by: JimH on June 16, 2018, 03:13:05 pm
Have you asked Schiit?
Title: Re: Stuttering audio
Post by: freb03 on June 16, 2018, 03:45:55 pm
Have you asked Schiit?

No because it only happened with JRiver...