INTERACT FORUM

More => Old Versions => JRiver Media Center 31 for Windows => Topic started by: JimH on April 20, 2023, 07:38:50 am

Title: Installing MC 31 -- Instructions and Questions
Post by: JimH on April 20, 2023, 07:38:50 am
MC31 is now available.  Please see Where is MC31? (https://yabb.jriver.com/interact/index.php/topic,135681.0.html) on this board.

Please read these instructions
https://yabb.jriver.com/interact/index.php/topic,135680.0.html

Download files will be found first on the MC31 boards here.  They will soon be available on the Download Page (https://jriver.com/download.html).

You can retrieve your license here:  https://rover.jriver.com/cgi-bin/restore.cgi

On Windows, your existing data will be found and used by the new version.  On Mac and Linux, you just need to restore a backup:  https://wiki.jriver.com/index.php/Library_Backup

Keep your prior version installed until you're happy with the new version.  Then uninstall the old one. 

Please post any questions here.

MC31 Links (https://yabb.jriver.com/interact/index.php/topic,135936.msg941699.html#msg941699)
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: Manfred on May 08, 2023, 01:14:09 am
After removing MC 30 the folder "C:\Users\...\AppData\Roaming\J River\Media Center 30 is not removed. Is that expected behaviour?
Can I manually delete the folder (The Cover Art Folder in the associated MC31 folder has the same size as the above MC 30 folder.)
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: rids57 on May 08, 2023, 09:17:53 pm
I'm interested in this too, except I have folders going all the way back to MC23
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on May 09, 2023, 12:41:04 am
Try just renaming the folder.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: voodoo5_6k on May 09, 2023, 05:46:06 am
After removing MC 30 the folder "C:\Users\...\AppData\Roaming\J River\Media Center 30 is not removed. Is that expected behaviour?
Can I manually delete the folder (The Cover Art Folder in the associated MC31 folder has the same size as the above MC 30 folder.)
On my systems, I always delete this folder once the uninstall routine has completed. For some reason, it is always left behind. Anyhow, nothing bad ever happened to the new install when the older versions' folders get deleted.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: kerrik on May 12, 2023, 04:32:55 am
Are there no MC31 for Linux? Feeling a bit frustrated, cant find it. :)
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on May 12, 2023, 06:00:26 am
Are there no MC31 for Linux? Feeling a bit frustrated, cant find it. :)
Early next week.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: jctcom on May 12, 2023, 03:43:58 pm
Is the latest MC31 still considered in Development?  (I mean I know it is always in development but...)
I.E. is it considered a production version yet?

Thanks.

Carl.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on May 13, 2023, 12:29:06 am
Is the latest MC31 still considered in Development?  (I mean I know it is always in development but...)
I.E. is it considered a production version yet?

Yes.  We moved it to the Download Page a couple of days ago.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: kerrik on May 14, 2023, 05:40:37 am
Early next week.

Thanks. Then I know. In time for my Tango-DJ the week after. Hope it works ok.
;D
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: Buckley Palmer on May 16, 2023, 11:25:37 am
Downloaded and Installed MC31. Every time I close it and try to re-open, I get an error message that says Reinstall MC31, Media Center installed for different operating system. I am using 64 bit windows. And it opens and operates fine right after install, but if I close and reopen I get this and it won't open.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: monticciolo on May 17, 2023, 05:04:29 pm
I just wanted to let JRiver and other users know that Norton 360 was quarantining the 64-bit download file. I submitted a challenge on last Saturday, they responded that the file was now approved, and it could take up to 48 hours to move its way through their system. I tried again on Tuesday night and the file was still quarantined. I had to go in and manually restore the file on my desktop system. I had to do the same thing on my laptop last night. Hope this helps a few other users.
Paul
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: raysimon on May 17, 2023, 06:32:00 pm
I downloaded and installed 31. Used express options install (like I have done for past upgrades). It tries to import my music (which I don't want). It does not move over my library from version 30. Why? What should I do?
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: Matt on May 17, 2023, 07:04:18 pm
I downloaded and installed 31. Used express options install (like I have done for past upgrades). It tries to import my music (which I don't want). It does not move over my library from version 30. Why? What should I do?

Just backup the library in v30 and restore in v31.  The wiki has more information if you need.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on May 17, 2023, 10:53:40 pm
Split Windows 7 Problems (https://yabb.jriver.com/interact/index.php/topic,136026.0.html)
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: Coressence on May 18, 2023, 12:59:52 pm
After upgrading to MC 31 from MC22, everything "Looks Good" in terms of my music library files and playlists. However, no music files will play in MC 31.  MC 31 shows the track, buffering and length of track but the time remains at 0:00 after hitting the Play button or double clicking a track.
I am running Windows 10 64 Bit

If I open MC 22, everything performs as usual.  Any help would be appreciated.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on May 18, 2023, 01:22:11 pm
Try the wiki topic on Audio Setup.

Make sure you get sound from Windows Control Panel Sounds.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: Coressence on May 18, 2023, 04:11:13 pm
Thank you, that took me where I needed to go!  There were a few playback options and audio settings that needed attention.  It became obvious when I compared the same settings on the prior version, and adjured accordingly. 
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: raysimon on May 21, 2023, 05:49:52 pm
Related to 31 not reading 30's Main Library and having no content ... Where (what path) is 31 looking for 30's Main Library?  My 30 Library is at Appdata/Roaming/.... I had recently put my backups into OneDrive. I don't know if that has anything to do with this.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on May 22, 2023, 12:30:04 am
Related to 31 not reading 30's Main Library and having no content ... Where (what path) is 31 looking for 30's Main Library?  My 30 Library is at Appdata/Roaming/.... I had recently put my backups into OneDrive. I don't know if that has anything to do with this.
If the backups weren't found in the location specified in your settings, that could be a problem.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: raysimon on May 22, 2023, 02:10:46 pm
Am I to assume that when I install 31, it does not look for 30's Library in .../AppData/Roaming/JRiver to load into 31?  Does it look in the backup folder instead?
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on May 22, 2023, 02:35:47 pm
Am I to assume that when I install 31, it does not look for 30's Library in .../AppData/Roaming/JRiver to load into 31?  Does it look in the backup folder instead?
Yes.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: EnglishTiger on May 24, 2023, 05:23:51 am
The MC31 Start Page is saying MC30 is now available and the link is going to the MC30 forum.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: Matt on May 24, 2023, 12:03:02 pm
Jim - The MC31 Start Page is saying MC30 is now available and the link is going to the MC30 forum.

Thanks.  Updated now.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: altsouza on June 19, 2023, 08:04:36 am
Hi,

I am trying to install MC (Ver 24, Ver 30 and V31) in my win 11 machine (i5), after the files is extracted, the instalation just vanishes from my Computer.
Any help is welcome.

Thanks

Antonio
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: altsouza on June 19, 2023, 09:13:59 am
Hi,

Regarding the problem above, I tried also in my Laptop (win 11 and i5 also) and with the same problem.
I use BitDefender antivirus suite.

Thanks

Antonio
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on June 19, 2023, 09:36:57 am
Uninstall Bitdefender.  See the Weird Problems link in my signature and the link from there to antivirus problems.

Use only Windows Defender and configure it.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: terri ball on July 05, 2023, 04:46:42 am
I just upgraded from 27 to 31. None of my audio settings have carried over.
Pls advise.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: Awesome Donkey on July 05, 2023, 05:20:11 am
Do a library backup in MC27, restore that backup in MC31.

https://wiki.jriver.com/index.php/Library_Backup
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: terri ball on July 05, 2023, 05:48:19 am
Thanks for the quick solution.
It didn't find the VST plugins though. Is there is a one-step solution for that as well?
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: Awesome Donkey on July 05, 2023, 02:40:49 pm
You'd have to manually reinstall plugins. Those aren't carried over with library backups.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: xsant3 on July 12, 2023, 03:57:31 pm
Is anyone having issues with the CD lookup feature.   It was finally working for a while.   Appears to be down again?
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: Awesome Donkey on July 13, 2023, 02:29:42 am
There was a server issue due to a power outage, but as far as I know it should be working again.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: icenine on July 15, 2023, 09:56:08 pm
Is 31 stable yet? Thx!
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on July 16, 2023, 06:02:32 am
Is 31 stable yet? Thx!
Yes
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: stevenjw on July 21, 2023, 11:13:21 pm
You'd have to manually reinstall plugins. Those aren't carried over with library backups.

That's what I'm seeing after upgrading from 30 to 31.  Several directories still there under 30 including Lav64 and other xxxx64 folders.  I don't recall it being normal to have to copy over or reinstall plugins for previous upgrades.  Is this new?
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: Awesome Donkey on July 22, 2023, 05:53:57 am
No, it's always been like that. In most cases, it's probably not a good idea to copy over plugins like LAV Filters from an older MC to the plugins folder of a newer MC. Best to just have MC redownload those.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: stevenjw on July 22, 2023, 10:37:25 am
No, it's always been like that. In most cases, it's probably not a good idea to copy over plugins like LAV Filters from an older MC to the plugins folder of a newer MC. Best to just have MC redownload those.

When does MC redownload those?  The only plugin I saw after upgrade and a night of use was madVR.  I did not see it install anything else.  What's the process for kicking off any upgrades?  I notice quit a few that are in 30 plugin but not 31.   
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: Awesome Donkey on July 22, 2023, 10:58:40 am
MC downloads plugins on demand when you do something that requires them, e.g. play a video (to download LAV Filters and/or JRVR if it's enabled), start a feature like Cloudplay (to download the integrated web browser component if it's needed and WebView2 Edge isn't already installed), etc.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: maid on July 22, 2023, 07:45:52 pm
I am a little confused re Bitstreaming for audio files, including Atmos Audio

I have been bitstreaming Audio for years hence my confusion

Can someone possibly explain the changes for me

TIA
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: stevenjw on July 22, 2023, 08:27:25 pm
MC downloads plugins on demand when you do something that requires them, e.g. play a video (to download LAV Filters and/or JRVR if it's enabled), start a feature like Cloudplay (to download the integrated web browser component if it's needed and WebView2 Edge isn't already installed), etc.

Thanks! 
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: dorianm on August 06, 2023, 02:49:47 pm
This causes the copied MP31 version in the Apps Folder to continuously Verify and Install.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on August 06, 2023, 03:15:47 pm
Mac?  There's a Mac board here.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: _zep. on September 19, 2023, 11:47:00 pm
Setting up a new laptop
Downloaded MC31

need to select an app to open MJR File

My Lenova Ideapad has no idea

Which app do I need?
Thanks.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on September 20, 2023, 01:04:43 am
Please read the first post.

Install MC31 and run it.  Then click on the Install Key.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: _zep. on September 20, 2023, 08:17:00 am
Jim,
Don't know what about your first post that I am missing

The file is sitting in my download folder but when I click on it
I get a pop up to select an app to open it

Thanks.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on September 20, 2023, 11:04:07 am
You're trying to execute the license but you haven't installed MC.

Read this:  https://yabb.jriver.com/interact/index.php/topic,135683.msg940131.html#msg940131
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: _zep. on September 20, 2023, 12:20:15 pm
Got it - Thanks

been a while since I had a new machine...
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: elysium on November 14, 2023, 12:39:08 pm
Hi Jim
Somehow I can upgrade and get the price on your upgrade page. Is it because im using the old 27 version?
Thanks
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on November 14, 2023, 12:41:53 pm
Hi Jim
Somehow I can upgrade and get the price on your upgrade page. Is it because im using the old 27 version?
Thanks
Yes, you can upgrade from MC27.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: elysium on November 15, 2023, 01:47:54 am
Yes, you can upgrade from MC27.
Thanks Jim, its working now :-)
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: odin2ken on December 09, 2023, 02:53:54 am
Hi guys,i got a new pc today,so newly installed media player version 31 from the download page,then i restored the key from the restore page,the page then give me a key to install,but media player say it not for this media player.
I had purchased a key for this new version 2 weeks ago,now it dont work,anybody can help pls.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on December 09, 2023, 07:04:55 am
You have an MC32 license for Windows.  Install MC31.0.83 or higher, then restore.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: susieQ on December 28, 2023, 12:29:27 pm
Have recently built a new computer with windows server 2022 Standard to use a music server.  This was a clean build with 2 M2s, one for programs and 1 for music storage (4T). I have been able to download JRiver 31 but as soon as I hit open the computer restarts without extracting any of the files or showing the program when it restarts.  The only other program on the computer is Google Chrome. I have disabled all the anti virus, defender products for now but made no difference.  I actually wanted to download JRiver 30 as I had just purchased it in May on a older computer that is now been scrapped but for some reason I can not have this program open.  Have been using JRiver since the 19 version!

Computer - MoBo SuperMicro X13SAE-F, Intel Core i5-12600 32 mg RAM
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on December 28, 2023, 01:27:17 pm
Windows Server isn't supported, but maybe a 32 bit version would work.

It still sounds like an antivirus or driver problem.
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: susieQ on December 28, 2023, 02:00:19 pm
I did try the 32 bit version same thing happened. I have only used it on Windows server editions without any problems, including on Windows server 2016. I would agree seems to be a driver issue, I had disabled the windows defender settings.
Can you suggest what driver to install?
Title: Re: Installing MC 31 -- Instructions and Questions
Post by: JimH on December 28, 2023, 11:15:44 pm
Crashes from drivers are usually the video driver.