INTERACT FORUM
More => Old Versions => JRiver Media Center 28 for Windows => Topic started by: sandyxiz on June 21, 2021, 02:42:32 pm
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The web browser engine is not working properly.
Please retry the website, or download and install the latest version of Media Center....
This is the last version... what should I do?
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Where are you when you get that message? More details please. OS, etc.
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Posting a log might also help. https://wiki.jriver.com/index.php/Logging
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Where are you when you get that message? More details please. OS, etc.
On Windows 7, my JRiver version 26 work perfecly...
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Posting a log might also help. https://wiki.jriver.com/index.php/Logging
How do i export a log?
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Posting a log might also help. https://wiki.jriver.com/index.php/Logging
Like this...?
Library
Total files: 45,634
Audio files: 30,336
Image files: 14,840
Video files: 422
Other files: 36
Artists: 1,743
Albums: 2,703
Genres: 268
Years: 70
Playlists: 79
Most Played Tracks: Rollin' And Tumblin';Counting Out Time;Lilywhite Lilith;The Carpet Crawle;Anyway
Most Played Albums: The Lamb Lies Down on Broadway;;Archive #2 - 1976-1992;My Spanish Heart;Foxtrot
Processing
Thumbnails built: 100% (45597 of 45634)
Audio analyzed (audio files): 100% (30336 of 30336)
Audio analyzed (video files): 100% (422 of 422)
Background Tools Running
No tools currently running
Power
No entries that affect the system power state
Drive Info
Time for 256 MB file on library drive (C:) to make / read: 0.513 / 0.068 seconds
Time for 256 MB file on rip drive (L:) to make / read: 2.824 / 2.001 seconds
Media Center
Version: 28.0.26 Registered
Install path: c:\Program Files\J River\Media Center 28\
Interface plug-ins: Interface Plugins: TiVo Server (not running)
JRMark: 2420 (version 20.0.63)
Program run time: 13 minutes
Memory used: 53.8 MB memory
Handles used: 559 handles
Advanced System Info
Memory & CPU
CPU features: MMX, SSE2, SSE3, SSSE3, SSE4.1, AVX
Free Physical Memory: 26.7 GB
Total Logical Cores: 8
Total Memory: 31.9 GB
Operating System
Microsoft Windows 7 64-bit
Bluetooth Radios
Enumeratore Bluetooth Microsoft (driver 6.1.7601.24511)
Generic Bluetooth Radio (driver 6.1.7601.24511)
Computer
ACPI x64-based PC (driver 6.1.7600.16385)
Disk drives
Generic- Compact Flash USB Device (driver 6.1.7601.23403)
Generic- MS/MS-Pro USB Device (driver 6.1.7601.23403)
Generic- SD/MMC USB Device (driver 6.1.7601.23403)
Generic- SM/xD-Picture USB Device (driver 6.1.7601.23403)
Samsun SSD 850 EVO 250G SCSI Disk Device (driver 6.1.7601.23403)
Samsun SSD 850 EVO 250G SCSI Disk Device (driver 6.1.7601.23403)
Samsung D3 Station USB Device (driver 6.1.7601.23403)
ST1000DM 003-1SB10C SCSI Disk Device (driver 6.1.7601.23403)
ST2000DM 006-2DM164 SCSI Disk Device (driver 6.1.7601.23403)
ST2000DM 006-2DM164 SCSI Disk Device (driver 6.1.7601.23403)
WD 20EADS External USB Device (driver 6.1.7601.23403)
Display adapters
NVIDIA GeForce GTX 1080 (driver 27.21.14.6647)
DVD/CD-ROM drives
ASUS DRW-24F1MT SCSI CdRom Device (driver 6.1.7601.23403)
Human Interface Devices
3Dconnexion KMJ Emulator (driver 1.0.3.0)
3Dconnexion SpaceNavigator (driver 1.5.3.16297)
Controller gioco compatibile HID (driver 6.1.7601.24386)
Dispositivo compatibile HID (driver 6.1.7601.24386)
Dispositivo di input USB (driver 6.1.7601.24386)
Dispositivo di input USB (driver 6.1.7601.24386)
Dispositivo di input USB (driver 6.1.7601.24386)
IDE ATA/ATAPI controllers
Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller (driver 14.6.0.1029)
Imaging devices
HP ENVY 5540 series (NET) (driver 40.11.1113.1762)
HP ENVY 5540 series (NET) (driver 40.11.1113.1762)
Microsoft LifeCam HD-5000 (driver 3.60.250.0)
Keyboards
Tastiera HID (driver 6.1.7601.23403)
Tastiera PS/2 standard (driver 6.1.7601.23403)
Mice and other pointing devices
Mouse compatibile HID (driver 6.1.7600.16385)
Mouse compatibile HID (driver 6.1.7600.16385)
Modems
SAMSUNG Mobile USB Modem (driver 2.16.15.0)
Monitors
Monitor generico Plug and Play (driver 6.1.7601.24521)
Monitor generico Plug and Play (driver 6.1.7601.24521)
Network adapters
Dispositivo Bluetooth (Personal Area Network) #3 (driver 6.1.7601.23863)
Intel(R) Ethernet Connection (2) I219-V (driver 12.15.25.6712)
Portable Devices
Galaxy A20e di Livio (driver 6.1.7601.23403)
H:\ (driver 6.1.7600.16385)
K:\ (driver 6.1.7600.16385)
M:\ (driver 6.1.7600.16385)
N:\ (driver 6.1.7600.16385)
Ports (COM & LPT)
Porta di comunicazione (COM1) (driver 6.1.7601.23403)
Printers
HP ENVY 5540 series (driver 20.79.1.6594)
Processors
Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (driver 6.1.7601.24545)
Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (driver 6.1.7601.24545)
Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (driver 6.1.7601.24545)
Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (driver 6.1.7601.24545)
Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (driver 6.1.7601.24545)
Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (driver 6.1.7601.24545)
Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (driver 6.1.7601.24545)
Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (driver 6.1.7601.24545)
Sound, video and game controllers
HD-5000 - Microsoft LifeCam. (driver 6.5.6004.0)
NVIDIA High Definition Audio (driver 1.3.38.60)
Realtek High Definition Audio (driver 6.0.1.8158)
Storage controllers
Iniziatore iSCSI Microsoft (driver 6.1.7601.23403)
Storage volume shadow copies
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
Copia shadow volume generico (driver 6.1.7600.16385)
System devices
Adattatore PCI standard da PCI a PCI (driver 6.1.7601.24441)
Adattatore PCI standard per CPU host (driver 6.1.7601.24441)
Archiviazione volumi (driver 6.1.7601.24441)
Bus PCI (driver 6.1.7601.24441)
Controller di interrupt programmabile (PIC) (driver 6.1.7601.24441)
Controller per High Definition Audio (driver 6.1.7601.23403)
Controller per High Definition Audio (driver 6.1.7601.23403)
Coprocessore matematico (driver 6.1.7601.24441)
DAEMON Tools Virtual Bus (driver 4.47.1.282)
Dispositivo hub firmware Intel(R) 82802 (driver 6.1.7601.24441)
Driver BIOS Microsoft System Management (driver 6.1.7601.24441)
Driver enumeratore unità virtuale Microsoft (driver 6.1.7601.24441)
Driver file come volume (driver 6.1.7600.16385)
Driver mouse di Terminal Server (driver 6.1.7601.24441)
Driver tastiera di Terminal Server (driver 6.1.7601.24441)
Enumeratore bus composito (driver 6.1.7601.17514)
Enumeratore bus radice UMBus (driver 6.1.7601.23403)
Enumeratore di dispositivi software Plug and Play (driver 6.1.7601.24441)
Enumeratore UMBus (driver 6.1.7601.23403)
Enumeratore UMBus (driver 6.1.7601.23403)
Intel(R) 100 Series/C230 Series Chipset Family LPC Controller - A145 (driver 10.1.1.7)
Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #1 - A110 (driver 10.1.1.7)
Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #3 - A112 (driver 10.1.1.7)
Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #8 - A117 (driver 10.1.1.7)
Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #9 - A118 (driver 10.1.1.7)
Intel(R) 100 Series/C230 Series Chipset Family PCI Root Port #17 - A167 (driver 10.1.1.7)
Intel(R) 100 Series/C230 Series Chipset PMC - A121 (driver 10.1.1.7)
Intel(R) 100 Series/C230 Series Chipset SMBus - A123 (driver 10.1.1.7)
Intel(R) Management Engine Interface (driver 11.0.0.1160)
Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) PCIe Controller (x16) - 1901 (driver 10.1.1.7)
Orologio di sistema CMOS a tempo reale (driver 6.1.7601.24441)
Pulsante alimentazione ACPI (driver 6.1.7601.24441)
Pulsante caratteristica ACPI fissa (driver 6.1.7601.24441)
Pulsante sospensione ACPI (driver 6.1.7601.24441)
Remote Desktop Device Redirector Bus (driver 6.1.7600.16385)
Risorse scheda madre (driver 6.1.7601.24441)
Risorse scheda madre (driver 6.1.7601.24441)
Risorse scheda madre (driver 6.1.7601.24441)
Risorse scheda madre (driver 6.1.7601.24441)
Risorse scheda madre (driver 6.1.7601.24441)
Risorse scheda madre (driver 6.1.7601.24441)
Risorse scheda madre (driver 6.1.7601.24441)
Risorse scheda madre (driver 6.1.7601.24441)
Risorse scheda madre (driver 6.1.7601.24441)
Scp Virtual Bus Driver (driver 1.0.0.103)
Sistema compatibile ACPI Microsoft (driver 6.1.7601.24056)
Strumentazione gestione Microsoft Windows per ACPI (driver 6.1.7601.24056)
Strumentazione gestione Microsoft Windows per ACPI (driver 6.1.7601.24056)
Strumentazione gestione Microsoft Windows per ACPI (driver 6.1.7601.24056)
Timer di sistema (driver 6.1.7601.24441)
Timer eventi alta precisione (driver 6.1.7601.24441)
Universal Serial Bus controllers
ASMedia USB Root Hub (driver 1.16.33.1)
ASMedia USB3.1 eXtensible Host Controller (driver 1.16.33.1)
Controller Host estendibile Intel(R) USB 3.0 (driver 4.0.0.36)
Dispositivo di archiviazione di massa USB (driver 6.1.7601.23403)
Dispositivo di archiviazione di massa USB (driver 6.1.7601.23403)
Dispositivo di archiviazione di massa USB (driver 6.1.7601.23403)
Dispositivo USB composito (driver 6.1.7601.24138)
Dispositivo USB composito (driver 6.1.7601.24138)
Feitian ROCKEY4 (driver 5.0.9.1202)
Hub radice Intel(R) USB 3.0 (driver 4.0.0.36)
NEC Electronics USB 3.0 Host Controller (driver 1.0.18.0)
NEC Electronics USB 3.0 Root Hub (driver 1.0.18.0)
SAMSUNG Mobile USB Composite Device (driver 2.16.15.0)
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Hendrik's link to the wiki explains logging best: https://wiki.jriver.com/index.php/Logging
If you're on Windows 7, there *may* be issues, I'm not sure how well the WebView2 version of Edge works on Windows 7 and Windows 8.1 (from what I recall, it's compatible with them but maybe there's issues/bugs). There's also a chance Windows 7 wasn't tested for this, since it's a dead OS now. For best results with the new Edge browsing engine Windows 10 should probably be used.
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I am attaching the log file
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Can you try installing this component from Microsoft?
https://go.microsoft.com/fwlink/p/?LinkId=2124703
The Media Center installer is supposed to install it for you if its not present, but maybe something went wrong there.
It is also generally recommended (and required to some degree) to have all Windows updates installed - in particular on Windows 7, which is out of official support by Microsoft now, so long-term its hard to consider the implications for new features going forward.
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Can you try installing this component from Microsoft?
https://go.microsoft.com/fwlink/p/?LinkId=2124703
The Media Center installer is supposed to install it for you if its not present, but maybe something went wrong there.
It is also generally recommended (and required to some degree) to have all Windows updates installed - in particular on Windows 7, which is out of official support by Microsoft now, so long-term its hard to consider the implications for new features going forward.
BINGOOOOO!!!!! ;D ;D ;D ;D It was the lack of that file!
Thank you very much
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Thanks for confirming, I'll make sure the installer does a better job at ensuring its installed!
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Thanks for confirming, I'll make sure the installer does a better job at ensuring its installed!
FYI - I have reported problems loading the Streaming option with MC 28 on Windows 7. I installed WebView2 using your link and the Streaming option is now loading. So, your fix should fix the Streaming option also. Thanks.
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Thanks Hendrik!!
That file from Microsoft saved me too on windows 7 64 bits.
Maybe it should be made a sticky
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Probably no need for a sticky, as it sounds like Hendrik is going to fix it.