INTERACT FORUM

Networks and Remotes => Remotes => Topic started by: Swannque on April 27, 2016, 04:18:02 pm

Title: Gizmo won't work outside of home
Post by: Swannque on April 27, 2016, 04:18:02 pm

Hello, I've had this problem for some time now. I've never been able to get Gizmo to connect outside of my home. Once I'm out of range of wifi, it will not connect.
I can get Google play on my android phone to connect to my library, but not Gizmo/JRiver.
Current phone is a Droid Turbo 2 on Verizon.
I have an ASUS router- model- RT-AC68U Dual Band

Any ideas what could be wrong?

Thanks
Lawrence

Title: Re: Gizmo won't work outside of home
Post by: sarkonovich on April 27, 2016, 06:18:06 pm

Can you connect to your home network (from "outside your network") on this site?

http://jriver.com/webgizmo.html

It's likely a port-forwarding/firewall issue. You can look here:

https://wiki.jriver.com/index.php/Network_Access

Title: Re: Gizmo won't work outside of home
Post by: Swannque on June 13, 2016, 08:23:55 am

Could not connect from that site.

Title: Re: Gizmo won't work outside of home
Post by: JimH on June 13, 2016, 08:38:28 am

Please see the wiki topic called Network Access (http://wiki.jriver.com/index.php/Network_Access).