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More => Old Versions => JRiver Media Center 21 for Linux => Topic started by: stranger1963 on May 30, 2016, 11:58:34 am

Title: Mediacenter 21.0.54 auf QNAP451+ nicht freischaltbar mit der Master License
Post by: stranger1963 on May 30, 2016, 11:58:34 am

Hallo zusammen,

ich habe vor 2 Tagen für 69,98$ eine Master License erworben um unter Linux und Windows paralell arbeiten zu können.
U.a. habe ich auf meinem QNAP451+ (HD Station) das Media Center Version 21.0.54 (neueste Version) installiert.

Bei der Eingabe des keys der Master License auf dem QNAP erhalte ich grundsätzlich die Rückmeldung "falsches Produkt", unter Windows 10 hat die Freischaltung funktioniert.

Was mache ich falsch?

Für eure Hilfe wäre ich dankbar.

Title: Re: Mediacenter 21.0.54 auf QNAP451+ nicht freischaltbar mit der Master License
Post by: bob on June 02, 2016, 05:16:50 pm

Just sent you a MC 21 license to use on the QNAP until the next QNAP build is published.

Title: Re: Mediacenter 21.0.54 auf QNAP451+ nicht freischaltbar mit der Master License
Post by: stranger1963 on June 03, 2016, 06:21:23 am

Thank you very much  :D

Title: Re: Mediacenter 21.0.54 auf QNAP451+ nicht freischaltbar mit der Master License
Post by: stranger1963 on June 03, 2016, 10:50:08 am

Hi bob,

I got your temporary install key and got it through the chrome browser on the QNAP HD station. I downloaded it but then when I went to open it nothing happened. I still was able to open up JRiver but the key can't be installed. Not sure why this should be so difficult and why were not these bugs worked out before it was introduced on QNAP.

I could use some help please.

Title: Re: Mediacenter 21.0.54 auf QNAP451+ nicht freischaltbar mit der Master License
Post by: bob on June 03, 2016, 11:02:46 am

Could you try typing it in manually by using the
Help->Registration Info
menu item?

Title: Re: Mediacenter 21.0.54 auf QNAP451+ nicht freischaltbar mit der Master License
Post by: stranger1963 on June 03, 2016, 11:38:28 pm

How should I type the install key manually, is there a license in the key?

If I enter the Code of the Master License in "Restore License" i get the information "Your license file is for a different product", if
I click for help on "Other methods and more information" nothing happens.

In the "Registration Info" i see only the message "unregistered Version, 18 days left...."

Double click on the temporary install didn't do anything

I've got no idea what i can do
 

Title: Re: Mediacenter 21.0.54 auf QNAP451+ nicht freischaltbar mit der Master License
Post by: bob on June 06, 2016, 10:57:46 am

Quote from: stranger1963 on June 03, 2016, 11:38:28 pm

How should I type the install key manually, is there a license in the key?

If I enter the Code of the Master License in "Restore License" i get the information "Your license file is for a different product", if
I click for help on "Other methods and more information" nothing happens.

In the "Registration Info" i see only the message "unregistered Version, 18 days left...."

Double click on the temporary install didn't do anything

I've got no idea what i can do
 

Typing it into "Restore License" is the way to do it. You are doing that on the QNAP with the license key I sent you last week, correct?