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More => Old Versions => JRiver Media Center 18 for Windows => Topic started by: -JK- on January 26, 2013, 01:49:57 pm

Title: "The media types of the selected files are not supported for playback. (<none>)"
Post by: -JK- on January 26, 2013, 01:49:57 pm: Hi,

I'm getting this error when trying to open MKV-files externally via Windows Explorer. When I drag the file into the playlist it plays just fine (though I did get a "Adding required components" message now and then).

The file type association is set to "Yes" and "Automatic". It would be great if someone would know how to fix this.

Regards, JK
Title: Re: "The media types of the selected files are not supported for playback. (<none>)"
Post by: -JK- on January 27, 2013, 01:56:17 am: Wow, this get's down quickly... Lot's of activity in the forum, which is always a good thing! Noone that came across my problem though?
Title: Re: "The media types of the selected files are not supported for playback. (<none>)"
Post by: JimH on January 27, 2013, 08:13:08 am: Why not play from within MC, instead of Explorer?
Title: Re: "The media types of the selected files are not supported for playback. (<none>)"
Post by: -JK- on January 27, 2013, 08:37:52 am: Because I would have to import the videos before playing them, wouldn't I? I'd rather skip this step as I tend to watch movies once and then delete them (which I would do in Explorer again).

So is this issue known? Is there no fix for this? I wonder if it's just me, but I think it's a rather annoying bug as opening files from an external program is something that I would expect to work from any kind of software.
Title: Re: "The media types of the selected files are not supported for playback. (<none>)"
Post by: -JK- on January 28, 2013, 01:22:23 pm: Noone else experiencing this issue? Is there a log file I could post to help you analyze it?
Title: Re: "The media types of the selected files are not supported for playback. (<none>)"
Post by: Matt on January 28, 2013, 07:26:55 pm: Sorry, but this isn't a common problem so we're not a lot of help.

Are you using Red October Standard in Options > Video? If not, please see if that helps.

Also, if you drag the file into a playlist, what's in the 'Media Type' column (right-click the column header to show additional columns)?
Title: Re: "The media types of the selected files are not supported for playback. (<none>)"
Post by: -JK- on February 04, 2013, 06:39:10 am: Hi Matt!

Thanks for your reply and sorry for my late response, but I've been away for work. I did get back yesterday, updated Media Center and suddenly opening files from Explorer worked again. Don't know if you changed something, but thanks anyways! I will get back to you should the problem occur again.

Regards, JK
Title: Re: "The media types of the selected files are not supported for playback. (<none>)"
Post by: -JK- on February 09, 2013, 06:03:02 am: OK, the problem still persists, but it seems that only some MKVs are involved. I will try to find out what the cause could be and let you know.