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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: GaryWW on May 11, 2016, 09:54:49 am

Title: Audio stuttering but only in Theater View - Now Playing
Post by: GaryWW on May 11, 2016, 09:54:49 am
MC updated itself to 21.0.80 when I started it yesterday. It may not be related but ever since, the audio stutters and is (periodically) distorted but only when I switch to Now Playing in the Theater View. I have 2 HTPCs and this issue only affects one of them.  ?

Any idea what I need to look at or what other info I need to provide?

...Thx
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: Matt on May 11, 2016, 10:58:33 am
If you switch what's displaying between the artwork, the visuals, etc. does it make the skipping stop?

Thanks.
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: GaryWW on May 11, 2016, 12:45:59 pm
Further to my 1st post, regardless of how the displays are configured, the audio issue occurs in Playing Now, Info, and List. When playing audio under Theater View my menu includes Home / Back / Playing Now / Info / List / Display View. If I select Display View or go back to the main menu (Exit / Audio / etc.), the audio issue stops. If I back out to an album art display (album or artist display), the audio issue remains. Seems to be related to video content being displayed while in Theater View.

BTW, the computer is running Windows 10 and the files are coming over a Gigabit Ethernet network from a NAS. The Benchmark:

Not enough horsepower anymore?
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: JimH on May 11, 2016, 12:48:54 pm
1261 is an OK score, not great, but fine for normal audio.  What types of files are you playing?
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: GaryWW on May 11, 2016, 12:54:10 pm
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: JimH on May 11, 2016, 01:04:36 pm
Does ordinary FLAC stutter?
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: GaryWW on May 11, 2016, 01:08:34 pm
Yes. BTW, I rip CDs to uncompressed flac.
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: GaryWW on May 11, 2016, 01:35:19 pm
I just reinstalled 21.0.80 in hopes that might fix things...Nope.
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: JimH on May 11, 2016, 01:42:33 pm
Try a true FLAC file.
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: GaryWW on May 11, 2016, 01:44:08 pm
Quote from: JimH on May 11, 2016, 01:42:33 pm
Try a true FLAC file.

What is your definition of a true FLAC file?

Edit:
I found an MP3 in my library. It has the audio issue as well.

Code: [Select]
Artist Big Bad Voodoo Daddy
Title Come On With The "Come On"
Album How Big Can You Get
Track 1/11
Disc 1/1
Genre Swing
Year 2009
Rating
Composer
Size 5.05 MB  (86% Compressed)
Original Size 34.05 MB
Length 3 minutes 22 seconds
Channels 2  (stereo)
Sample Rate 44.1 KHz;
Bit Rate 209 kbps
Encoder LAME 3.97
Encoder Settings Variable Bit Rate  -V 2  (Standard)
Audio Quality Very High  (Lossy)
Contains Album Art, ReplayGain, ID Tag [ID3v2.3 & ID3v1.1]
Channel Mapping Left, Right
File 01_Come On With The Come On
Type MPEG Layer 3 Audio    [.mp3]
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: Matt on May 12, 2016, 09:40:37 am
The normal solution for audio hiccups is to go to Options > Audio > Device settings > Increase the buffering.

Could you try that and see if it helps?

Thanks.
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: nikkieneuken on June 01, 2016, 06:51:11 am
Ive got the same issue! Just bought myself a multiboot tablet Intel Atom x5-Z8300.
Exactly the same findings. It doesn't matter when it's connected by wifi or ethernet.
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: nikkieneuken on June 02, 2016, 11:27:00 am
Can I turn off the live feed somewhere? So I can try if that's the case?
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: Matt on June 02, 2016, 11:50:54 am
Quote from: nikkieneuken on June 02, 2016, 11:27:00 am
Can I turn off the live feed somewhere? So I can try if that's the case?

Options > Theater View > Theme > Online media slideshow > Show online media slideshow in file views
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: nikkieneuken on June 03, 2016, 12:29:49 am
Yep, as expected, solves it.
This configuration is on, one of the newer, chipsets with windows 10 home.
8th generation intel HD Graphics GPU, 4Gb Ram
Intel X5 Cherry Trail Processor, 1.84GHz performance with the 14nm technique.
USB connected DAC Cambridge Dacmagic Plus
So should be more then sufficient I quess.
   
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: djs on December 27, 2019, 03:53:07 am
Getting this on Intel 8th gen UHD630 chipset integrated graphics, latest drivers, MC 24.0.78 (64 bit).

Theatre View audio stutters badly, also in the main interface when moving the horizontal scroll-bar between thumbnails at the top and track gridview at the bottom. Sometimes scrolling the thumbnails, stuttering occurs. Seems its definitely a graphics issue. I use 8 ch convolution on playback and no stuttering anywhere else in JRiver, videos, hi-res audio all fine, when not fiddling with the UI.

Tried Legacy Direct3D Theatre View, seems to help somewhat but not completely.

Any further ideas? Theatre view, and scrolling the interface are unusable here.
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: JimH on December 27, 2019, 06:26:54 am
Video driver?

Try toggling hardware acceleration in MC's settings.
Title: Re: Audio stuttering but only in Theater View - Now Playing
Post by: djs on February 14, 2020, 02:38:32 am
Even with selecting low quality graphics driver, still skipping audio when moving the pane separators up and down. What could possibly cause the audio system to stutter when just moving things on the screen. What is at fault here, the graphics driver?