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More => Old Versions => JRiver Media Center 22 for Windows => Topic started by: wrogers814 on October 21, 2017, 10:35:20 am

Title: Connection problem with Gizmo
Post by: wrogers814 on October 21, 2017, 10:35:20 am
This week I began experiencing problems with Gizmo connecting with the 'server'. My setup as I understand it is JRiver 22 is on a home networked  computer running Windows 10. I use Gizmo on an Android smartphone (Samsung Galaxy Note 2) to select music which I hear through a Sony wireless or networked speaker.

When I tap on Gizmo I get the message "Attempting to connect to server" and the connection string "http:// 162-234[removed].lightspeed.cicril.sbcglobal,net;52199/". After several retrys I get the message "There was a problem connecting to the server. Please double check that you have entered the correct key, and that the server and your connection are working".

I have confirmed that my access key is correct and as far as I ca determine there seems to be no problem with the connection or server, although I am not certain on how to confirm this.

Everything was working fine until about a week ago and, other than automatic updates, there have been no changes to my system.
 
Title: Re: Connection problem with Gizmo
Post by: JimH on October 21, 2017, 10:40:49 am
I removed part of the IP address, but the address is odd.  The dashes instead of dots between the numbers.

Please test on your LAN (not outside).  If that works, take a look at the wiki topic called Network Access (http://wiki.jriver.com/index.php/Network_Access) .
Title: Re: Connection problem with Gizmo
Post by: JimH on October 21, 2017, 10:45:45 am
There is also a space after the http://

and a comma and semi-colon here:  al,net;52199

Something is mangling the address.  Your ISP might be able to help.

In Google, type whatsmyip and see if it matches the address.
Title: Re: Connection problem with Gizmo
Post by: wrogers814 on October 24, 2017, 11:52:11 am
Sorry for the late reply:

I found the answer to the problem on the "network access" wiki. Thanks for the help.