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Devices => JRiver Id -- Hardware by JRiver => Topic started by: Reddy Kilowatt on May 29, 2023, 03:57:14 pm

Title: Id is dead. Any way to revive it?
Post by: Reddy Kilowatt on May 29, 2023, 03:57:14 pm

I have an older Id.  Model DN2820FYK | Manufacture date 07/2014 | Serial number (I think) G6FY43000RC2.  It seems as if it has died.  There are no signs of life with a monitor and keyboard attached, and power cycling or rebooting seem to have no effect.  The power button seems to be illuminated white or amber (hard to tell which), but I believe it should be illuminated blue if everything was in order.

Are there any steps I can/should take to troubleshoot, or is my Id fully and truly dead?