INTERACT FORUM

Networks and Remotes => Remotes => Topic started by: MK2013 on October 22, 2014, 07:49:43 pm

Title: JRemote timed out in MC20
Post by: MK2013 on October 22, 2014, 07:49:43 pm

I've upgraded to MC20.0.21 and am having problems connecting to JRemote.  I am connecting with an Access key and the server will find the JRemote and confirms the access key but wont connect to the IP address (shown correctly) but times out. 

What's steps to I need to take to address the Timed Out problem?

Please and thank you!

Title: Re: JRemote timed out in MC20
Post by: JimH on October 23, 2014, 01:28:52 am

Did you have MC20 working before?

If it worked with another version, but not this one, it may be a firewall problem or a router problem.  See "Network Access (http://wiki.jriver.com/index.php/Network_Access)" on our wiki for more information.

Try powering everything down and back up.

Title: Re: JRemote timed out in MC20
Post by: MK2013 on October 24, 2014, 06:13:50 pm

When I revert to MC19, JRemote works fine.  However when I load MC20 it can find the computer associated with the access key but it times out connecting to the IP address.  Seems to me that I do not have a setting right in MC20 that I do have correct in MC19. 

Title: Re: JRemote timed out in MC20
Post by: Lespaul on October 28, 2014, 02:29:43 am

Have you noticed if the IP address is the same between 19 and 20?
You may try to reset your access key from within MC. This will force MC to update it`s IP addresses.