INTERACT FORUM

More => Old Versions => JRiver Media Center 29 for Windows => Topic started by: JimH on January 31, 2022, 02:25:09 pm

Title: Purchase and Licensing Help
Post by: JimH on January 31, 2022, 02:25:09 pm
You can order an MC29 Upgrade at a discount (https://yabb.jriver.com/interact/index.php/topic,131902.0.html).  Thanks for thinking of JRiver!

MC29 is in a thread near the top of this board and on our Download Page. 

When you purchase any version, you receive a Registration Code for that version.  It is a permanent license.  It will always work with that major version (29, for example).

We also generate a portable Registration Code that works for 14 days so you can license MC on another machine without using a restore.

Licensing is explained in more detail in our Wiki topic called Restoring a License.
https://wiki.jriver.com/index.php/Restoring_a_License

Upgrade purchases are available at a reduced price (https://yabb.jriver.com/interact/index.php/topic,131902.0.html).  You can upgrade from any previous version by using your Registration Code for that version.

You can retrieve your Registration Codes here.
https://rover.jriver.com/cgi-bin/restore.cgi

You can download old versions here.
https://wiki.jriver.com/index.php/Old_Versions

More
Moving from an older version:  https://yabb.jriver.com/interact/index.php/topic,131912.msg914360.html#msg914360
Title: Re: Purchase and Licensing Help
Post by: Wheaten on January 31, 2022, 02:34:19 pm
Will MC29 be launched around April for all three OS's simultaneous?
Title: Re: Purchase and Licensing Help
Post by: JimH on January 31, 2022, 02:37:13 pm
MC29 isn't available yet.
https://yabb.jriver.com/interact/index.php/topic,131911.msg914359.html#msg914359

Upgrade licenses are available for pre-order now:
https://yabb.jriver.com/interact/index.php/topic,131902.0.html
Title: Re: Purchase and Licensing Help
Post by: JimH on January 31, 2022, 02:56:28 pm
Will MC29 be launched around April for all three OS's simultaneous?
It's too soon to say for sure, but we usually release all three OS's within a few days of each other.
Title: Re: Purchase and Licensing Help
Post by: Wheaten on January 31, 2022, 03:04:40 pm
Thank you. Let's wait for April  ;D
Title: Re: Purchase and Licensing Help
Post by: jgreen on January 31, 2022, 10:17:30 pm
Very exciting.  Don't forget the new version-specific skin!
Title: Re: Purchase and Licensing Help
Post by: Smack on February 11, 2022, 05:39:08 am
So if I'm now buying a license i will get a working key for MC29?
Title: Re: Purchase and Licensing Help
Post by: Hendrik on February 11, 2022, 05:56:57 am
So if I'm now buying a license i will get a working key for MC29?

Yes. You can use it with MC28 and swap to MC29 once it is out.
Title: Re: Purchase and Licensing Help
Post by: Smack on February 11, 2022, 06:29:02 am
That's a good offer. But first i need a new GPU to use all the potential your new renderer offers :)
Does it work well with an AGU AMD Ryzen™ 3 4300GE?
Title: Re: Purchase and Licensing Help
Post by: AllanM on February 11, 2022, 04:39:36 pm
Are there release notes or a teaser of new features?
Title: Re: Purchase and Licensing Help
Post by: dhsmusic on February 11, 2022, 10:57:22 pm
Will MC 29 still work on older Macs? MC 27 has been working great on my old MacBook running OS Sierra, and I wouldn’t want to upgrade if it wouldn’t work on the older Mac OS.
Title: Re: Purchase and Licensing Help
Post by: gulp on February 12, 2022, 08:34:30 am
Why is it not possible to use an existing account when preordering? I always have to newly register and fill out everything although I constantly preorder new releases.

No chance to login and reuse address data etc. on the preorder page.
Title: Re: Purchase and Licensing Help
Post by: dctom on February 12, 2022, 11:42:45 am
Have purchased master licence and it works with mc28 on my Mac but when I try to use it with mc 28 on my Linux machine it says it is the wrong registration number ?
Title: Re: Purchase and Licensing Help
Post by: JimH on February 12, 2022, 11:50:22 am
You probably need to update MC.
Title: Re: Purchase and Licensing Help
Post by: dctom on February 13, 2022, 05:50:57 am
Thanks, updating seemed to sort it :)
Title: HOW can we verify that version-29 license has been installed (when running 28)
Post by: Enger on February 14, 2022, 02:35:32 pm
hi:
HOW CAN WE TELL that the new version-29 license is actually installed (when running existing version-28 software)?
I found that clicking on the license file just brought-up notepad.  It was also marked non-executable (as a downloaded file).
I unblocked it and manually "opened" it with JRiver Installer.
BUT, after doing that, I don't see any difference when I display "JRiver Registration Info".
Shouldn't there be a message there that says "Verison 29 license has been installed, Thank you."  or something similar.
I can't see any way to definitively verify that the Verison-29 license has been loaded into the correct place, and is being read-in JRiver program.
(It could still be reading the old verison-28 license?
Title: Re: Purchase and Licensing Help
Post by: JimH on February 14, 2022, 03:15:27 pm
You'll know when you install MC29.
Title: Re: Purchase and Licensing Help
Post by: largenmt on February 24, 2022, 08:31:17 am
I have JRiver 25  for Windows.  I pre-ordered MC29 as a master license because I'm thinking of migrating to a Mac system.  When I tried to do an install thinking I could upgrade MC25 to 28 for Windows I got a message that indicated the file versions were incompatible.

How can I resolve the problem?

Thanks.
Title: Re: Purchase and Licensing Help
Post by: modoud on February 24, 2022, 11:54:41 am
Why is this always (year after year) so confusing. Don't set up a system that downloads something and then when launched, creates an error message saying you have an earlier version (in my case 28). It would be wonderful if the creators actually had a real user's experience and not their perceived and self created experience. You'd cut down on the questions and support pings.
Title: Re: Purchase and Licensing Help
Post by: EnglishTiger on February 24, 2022, 12:01:49 pm
I have JRiver 25  for Windows.  I pre-ordered MC29 as a master license because I'm thinking of migrating to a Mac system.  When I tried to do an install thinking I could upgrade MC25 to 28 for Windows I got a message that indicated the file versions were incompatible.

How can I resolve the problem?

Thanks.

You need to download and install MC28.0.106 for the new licence to be recognised
Title: Re: Purchase and Licensing Help
Post by: bobp on March 02, 2022, 11:08:12 pm
I have already purchased JRiver 29 upgrade license for Windows last month.
Now I need Mac license as well.
When tried to purchase Master License as instructed on the page, PayPal was showing $79.99 and no discount. I did not proceed.
What should I do? Should I purchase net new Mac license or there is a way to get a discount on Master? Thanks !
Title: Re: Purchase and Licensing Help
Post by: JimH on March 03, 2022, 05:13:25 am
I have already purchased JRiver 29 upgrade license for Windows last month.
Now I need Mac license as well.
When tried to purchase Master License as instructed on the page, PayPal was showing $79.99 and no discount. I did not proceed.
What should I do? Should I purchase net new Mac license or there is a way to get a discount on Master? Thanks !
You have mail.  Thanks.
Title: Re: Purchase and Licensing Help
Post by: Yupanqui on March 13, 2022, 10:47:58 am
Windows 10
MC 28 is on the PC with registration.
MC 29 is also installed

1. PC
a) don't have communication with the licence server
b) When im going with Firefox to the Licenceserver I get a mjr-file and after clicking this file I have A registration

2. PC
a) don't have communication with the licence server
b) When im going with Firefox to the Licenceserver I get a mjr-file
I copy mjr.file to desktop. After clicking this file I see a windows "Ihre Lizenzdatei gilt für ein anderes Produkt" (Your Licence is for another product)

PC 2 is not registered and I have still a 3. PC.
Title: Re: Purchase and Licensing Help
Post by: JimH on March 13, 2022, 02:48:24 pm
Read this carefully:  https://wiki.jriver.com/index.php/Restoring_a_License

An Install Key lasts for 14 days. 

Without an Internet connection, you must use a fresh Install Key.

The version of MC that installs the key must be the same as the key. 
Title: Re: Purchase and Licensing Help
Post by: adolfotregosa on March 16, 2022, 03:01:18 pm
Can I please get a hand and correct my mistake on buying version 29 upgrade but from windows only to master ? doh I need to pay the difference . How do I do it ?
Title: Re: Purchase and Licensing Help
Post by: JimH on March 16, 2022, 03:23:26 pm
You have mail.
Title: Re: Purchase and Licensing Help
Post by: vallemanden on March 18, 2022, 11:23:33 am
I purchase a MC license for JRiver 29, but never got the key
Title: Re: Purchase and Licensing Help
Post by: JimH on March 18, 2022, 11:46:12 am
Check your spam folder.

You can mail yourself your License from our Restore Page.
Title: Re: Purchase and Licensing Help
Post by: vallemanden on March 18, 2022, 12:58:00 pm
not in there, and the mail i get does NOT cover JR 29 only 23,25 and 27, and the licens for 27 does not work on 29
Title: Re: Purchase and Licensing Help
Post by: JimH on March 18, 2022, 01:13:36 pm
not in there, and the mail i get does NOT cover JR 29 only 23,25 and 27, and the licens for 27 does not work on 29
night.??
Title: Re: Purchase and Licensing Help
Post by: vallemanden on March 18, 2022, 03:14:59 pm
night? if it is email you ask, it soft-solutions.dk

but if i can get your email i can send the email with the purchase

argg it went on the worng email, i got it on night, can i move it to the email where i have my other licens?
Title: Re: Purchase and Licensing Help
Post by: JimH on March 18, 2022, 03:37:55 pm
argg it went on the worng email, i got it on night, can i move it to the email where i have my other licens?
Yes.  Visit the Restore Page.
Title: Re: Purchase and Licensing Help
Post by: vallemanden on March 18, 2022, 03:46:58 pm
Yes.  Visit the Restore Page.

thanks ALOT :)
Title: Re: Purchase and Licensing Help
Post by: EricTheBlue on March 20, 2022, 04:23:41 pm
I'm hoping someone can help me with registering MC29 using a MC28 Registration Code (RC).   I purchased MC28 on 11/29/21,  but I only installed MC28 for the first time today and it registered properly.  However after downloading and running MC29, it won't accept the MC28 RC calling in invalid and I've accidentally burned 3 restores in the process.  Given when I purchased MC28, the registration code should work for MC29 correct?  If yes, what am I doing wrong?
Title: Re: Purchase and Licensing Help
Post by: JimH on March 20, 2022, 04:57:57 pm
You can't use MC29 with an MC28 license. Sorry.
Title: Re: Purchase and Licensing Help
Post by: EricTheBlue on March 20, 2022, 06:51:33 pm
A bit disappointing considering the difference between my purchase date and availability of MC29, but understood.  Thanks for replying so quickly.
Title: Re: Purchase and Licensing Help
Post by: cadillyst on March 25, 2022, 04:07:56 pm
I just purchased a master license of MC28 on January 20th of 2022.  This license will not apply to MC29?
Title: Re: Purchase and Licensing Help
Post by: JimH on March 25, 2022, 04:49:02 pm
I just purchased a master license of MC28 on January 20th of 2022.  This license will not apply to MC29?
Please send me an email from the account that purchased.  I'm jimh at jriver.
Title: Re: Purchase and Licensing Help
Post by: cadillyst on March 29, 2022, 09:32:52 am
Email sent.  j******k2001@gmail.com
Title: Re: Purchase and Licensing Help
Post by: HTPC-Freak on April 01, 2022, 08:16:52 am
Recently I bought one of the latest MC28 license version... (including MC29, when available)
Today I found, that MC29 is available

So I downloaded the latest MC29 .022 version...

Before installing it, I made a backup of my MC28 library including all options
Then I installed MC29 - it installed without any problems.

But now, most of my audio CD-cover artwork is not found anymore and JRiver doesn't show the artwork anymore... of coarse I have reloaded the previously saved MC28 library (see above)...

What is wrong ? How can I get the CD-artwork been shown again ?

Many thanks...
Title: Re: Purchase and Licensing Help
Post by: HIW on April 01, 2022, 09:50:41 am
I just upgraded to v28 on Jan 2nd hoping for IPTV features which didn't work.   Didn't know the release of 29 was so close or I would have waited.  Is there anything I can do?   Was so close.....
Title: Re: Purchase and Licensing Help
Post by: JimH on April 01, 2022, 10:41:07 am
I just upgraded to v28 on Jan 2nd hoping for IPTV features which didn't work.   Didn't know the release of 29 was so close or I would have waited.  Is there anything I can do?   Was so close.....
You have mail.
Title: Re: Purchase and Licensing Help
Post by: perry59 on May 19, 2022, 10:42:06 am
will MC29 still work on windows 7?
Title: Re: Purchase and Licensing Help
Post by: GratefulRiver on May 19, 2022, 04:07:33 pm
I am confused.  I purchased 27 and I thought I could use that until I wanted to upgrade, but it seems the program upgrades itself?  I would like to use the version I purchased until I see a need to upgrade.  I don't want to pay every year all to view content of which 90% were created before 2 years ago.

So, is there a way to use 27 with the license I purchased?

If not, would I be able to set up 29 so it will not auto-upgrade and cause me to pony up again in a year?

If not, is there a lifetime license around?
Title: Re: Purchase and Licensing Help
Post by: JimH on May 19, 2022, 04:44:29 pm
Please read Restoring a License on our wiki.
Title: Re: Purchase and Licensing Help
Post by: GratefulRiver on May 23, 2022, 01:38:36 pm
Yes I have read that. I have not had much luck. I think my product auto-updated and that is why I can't get the license to work. I will download the old version and give it a try (though I think I have tried this already). I will report back.
Title: Re: Purchase and Licensing Help
Post by: JimH on May 23, 2022, 01:59:37 pm
MC won't automatically upgrade a major version.  28 to 29, for example.  Re-read the link.  Everything is there.
Title: Re: Purchase and Licensing Help
Post by: EmersonDAnite on June 13, 2022, 03:29:47 am
I apologize; I'm sure the answer is obvious to more experienced users;

I have a valid license for JRiver 27, is there any free way to make it work with JRiver 29, or is a paid upgrade the only path?

As well, I have hit the "restore license" button a couple of times, but I have honestly no idea what it does (other than tick through my yearly restore allotment).

Thanks for your help!
-EDA
Title: Re: Purchase and Licensing Help
Post by: Awesome Donkey on June 13, 2022, 05:56:41 am
I have a valid license for JRiver 27, is there any free way to make it work with JRiver 29, or is a paid upgrade the only path?

An upgrade from MC27 to MC29 is a paid upgrade only path. Upgrades from a major version (in this case 27) to a newer major version (29) are.
Title: Re: Purchase and Licensing Help
Post by: tkolsto on July 11, 2022, 02:50:16 pm
Hi I have been reinstalling so much for numerous reasons, like clean installation of Windows. I only have one restore left.

I read that one can get it reset, if one ask for it in such cases. I read this from here. (If you use all your restores, please post on the forum. We can reset the count, but this is only done if you have run out.)

Do I have to come with further information on that I have paid for it?
Title: Re: Purchase and Licensing Help
Post by: Matt on July 11, 2022, 02:51:42 pm
Hi I have been reinstalling so much for numerous reasons, like clean installation of Windows. I only have one restore left.

I read that one can get it reset, if one ask for it in such cases. I read this from here. (If you use all your restores, please post on the forum. We can reset the count, but this is only done if you have run out.)

Do I have to come with further information on that I have paid for it?

I've reset your Media Center 29 Windows license.  Thanks.
Title: Re: Purchase and Licensing Help
Post by: tkolsto on July 11, 2022, 03:44:00 pm
Thank You, Matt!
Title: Re: Purchase and Licensing Help
Post by: David Sydney on July 17, 2022, 07:40:41 am
Hi there I purchase MC29 upgrade back on March 20th. I have not got around to installing it as I had an unstable machine and I have now refreshed it.

I tried loading the license mjr file and it says it has expired. Then I tried the link to restore the license and the system emailed me the link with the registration key. When I loaded that it appears to be for MC28 or something because it comes back with "this is not a MC license. Do you wish to purchase an upgrade" or similar.

I have the Paypal receipt for the purchase but I can't find any other mail sent back in March.

How do I fix this ?

Thanks,
Title: Re: Purchase and Licensing Help
Post by: JimH on July 17, 2022, 08:48:50 am
I've just re-sent your licenses, including MC29.

Please read the link about how licensing works.
Title: Re: Purchase and Licensing Help
Post by: phil1331 on July 18, 2022, 10:17:17 pm
Hello,

Appreciate any and all help: upgraded from MC28 to MC29 because, well, JRiver is great and CloudPlay is awesome.  In fact, listening to CloudPlay Jazz while writing this but... still on MC28.

Followed (I think) all the instructions about upgrading.  I have only used Windows 64-bit, so no Linux or Mac here.  Installing appeared to go well.  Started MediaCenter, restored my license, and entered MC with fingers crossed that settings and library would migrate over seamlessly.  Instead, got a pop-up error:  Window Title: "We couldn't create the data directory.  Contents: "Microsoft Edge can't read and write to its data directory:  C:\Users\NAME\AppData\Roaming\J River\Media Center 29\Web\EdgeUserDat\EBWeb\View."  It only offered an "Okay" button.  Hit 'Okay'.  Got into MC29 interface... but it didn't import, update, or otherwise migrate my MC28 library or settings. 

I don't use Edge, want nothing to do with it, and am not sure why this is related to JRiver.  However, I also know that Microsoft shoves Edge down everyone's throat.  (How often do we need to reset PDF files to NOT use Edge?  Like once a month.)   So I would not be surprised if this is a Microsoft thing, not a JRiver thing.

I quit JRiver and did the next most logical thing: I restarted my computer.  After a restart, and a fresh glass of a great wine, I started MC29 again and received no pop-up Edge errors.  However, nothing was migrated over, so I feel like a manual transition is necessary.   That's cool, I can do that, I was just hoping to avoid it.  (I then started MC28 to listen to music while appealing for help - still working well.)  But for my general knowledge, *is* there a way to easily migrate my library and/or settings over to MC29 from MC28?  Was the Edge error related? Other posts here in the Interact Forum give the impression that MC29 will find and move over libraries and settings.  Did I do something wrong?  Did Edge interfere in some way, because, well, Microsoft?
 
For the record, hats off to the JRiver team for MC28 and Cloudplay.  Discovered it recently and plan to use it (and contribute) much more in the future.  Frankly, it's awesome.

Thanks for any ideas.


 

Title: Re: Purchase and Licensing Help
Post by: JimH on July 19, 2022, 07:13:13 am
Edge is just the browser engine.  It's not the full browser.  We use it in some cases because it has permission to read "protected" files.

Nothing to do with the failure to migrate data.

Install MC29 again.

Backup in MC28 and restore that backup in MC29.

If you still have trouble, try changing the browser engine under Tools > Options > View.

What antivirus are you using?  We recommend only using Windows Defender.   There is a thread here that describes configuration.
Title: Re: Purchase and Licensing Help
Post by: phil1331 on July 20, 2022, 11:21:11 pm
Thanks Jim, and thank you for your quick response and apologies for my slow response. 

I followed your instructions this evening.  Before reinstalling, I also uninstalled McAfee Antivirus Pro, which I was meaning to do for some time.  (McAfee = king of pop-ups and unwanted solicitations straight to your OS and eyeballs.  Don't recommend.)

Upon reinstalling MC29, no Edge errors of any sort, and restored my backup (to include Settings) and it seems to have worked well. 

Thank you!
Title: Re: Purchase and Licensing Help
Post by: Awesome Donkey on July 21, 2022, 07:48:42 am
Media Center uses WebView2 (https://developer.microsoft.com/en-us/microsoft-edge/webview2/), which is a framework to use embedded browsers in apps like Media Center on Windows, which itself is based on the Chromium-based Microsoft Edge. By default Media Center uses Microsoft Edge (via WebView2) as the web browser which is required and used for Cloudplay, Netflix, etc. plus for things that use DRM (e.g. Netflix) WebView2/Edge is the only embedded browser engine that supports it. Media Center also have an option to switch to Chromium (via CEF) but Microsoft Edge via WebView2 would be the recommended option as it's always kept up-to-date automatically by Windows Update (that, and DRM content won't work with Chromium as far as I know). Do note that Media Center won't use any other browsers installed on the system, just those embedded browsers.

If there's issues getting Media Center to download and install WebView2 you can manually do it from the link above and it'll work fine after that.
Title: Re: Purchase and Licensing Help
Post by: David Sydney on July 22, 2022, 10:20:21 pm
I have been upgrading since V 22.  I cannot get MC29 to work. 

It keeps telling me Trial Period has ended after I open the mjr file s that are sent to me on after using Restore License function. All of these are MediaCentre28 restore files by the look not MC29 which I have paid for and cannot use. I have read the licensing link many times. What is going on - can you please resend me the MC29 code so I can type it in. I can't find a email from March with the alpha code that I can type in.?

Thanks
Title: Re: Purchase and Licensing Help
Post by: David Sydney on July 22, 2022, 10:26:19 pm
Just did it again and it keeps sending me MC28 restore keys not MC29 - now down to 6 restores left just trying to get MC29 working?
Title: Re: Purchase and Licensing Help
Post by: JimH on July 22, 2022, 10:50:04 pm
Re-read carefully the link called Restoring a License.  Install MC29 first, then restore your MC29 license.  I just re-sent your licenses, including MC29.
Title: Re: Purchase and Licensing Help
Post by: David Sydney on July 31, 2022, 01:34:24 am
Thank you all sorted now.
Title: Re: Purchase and Licensing Help
Post by: bmunroe on August 05, 2022, 09:25:18 am
I am trying to purchase an MC29 master license but I keep getting sent to a page that says this product is no longer for sale.  I have a 27 master license and a windows 29 license purchased in May (don't ask me why I didn't purchase a 29 master instead of the windows version).

I use MC on all three operating systems - windows, Mac, and linux.

Thanks
Title: Re: Purchase and Licensing Help
Post by: JimH on August 05, 2022, 09:57:32 am
Download and install MC29.0.81 or higher.
Title: Re: Purchase and Licensing Help
Post by: n00b on August 05, 2022, 11:02:27 am
Hello,
First time posting in any forum for any reason, so please be patient with me!
I have been using a trial version of MC 23 for the past 30 days.  I installed it on an old Windows laptop running Vista and I guess I installed MC23 because it was the version that would install.
Yesterday I purchased a license for Windows using a different laptop, assuming that I could use the resulting code on my MC23 version.  Now I see that I cannot.  Is there a way for me to change my purchase to this older version?  I see there are options for upgrading to a new version, but what I want to do is downgrade.  MC23 is working great and I don't want to lose it!  I even tried to buy a license for MC23, but it's no longer available.  Help please!
Title: Re: Purchase and Licensing Help
Post by: TetsuyaH on August 05, 2022, 09:29:15 pm
Hello.

I have a trouble about registration of my master license.

I have purchased a master license from windows license of MC 29 recently, but I can't restore my license with MC 29 Linux version.
The install key didn't work and error message was shown. And I tried to enter the registration code, but error message said version of MC didn't match. I'm sure I installed the most recent version of MC 29 for Linux. After this, I received an e-mail from buy-button that said I spent my 1 restore time in spite of unsuccessful registration.

please help me.

Thank you.
Title: Re: Purchase and Licensing Help
Post by: bmb_21 on August 07, 2022, 10:38:26 pm
Hi

I've been using MC25 windows license for a while. Now, I want to upgrade to 29 master license to using with my mac, but after I select "upgrade to master license" in help menu from MC25 in my windows it always open a browser with  "this product is no longer for sell" message. I tried so many possible solutions in this forum but result is the same, please help.

Title: Re: Purchase and Licensing Help
Post by: JimH on August 08, 2022, 08:06:49 am
Please wait a little.  We have a problem that needs to be fixed.
Title: Re: Purchase and Licensing Help
Post by: TetsuyaH on August 12, 2022, 07:00:05 am
I can't register the master license and use MC29 during this one week from I paid money and purchased that.

Please explain what is the problem and what is going on.

And How long does it take to fix it ?
Title: Re: Purchase and Licensing Help
Post by: Awesome Donkey on August 12, 2022, 07:04:28 am
In simple terms, the new licenses being sold right now require a version of MC 29.0.81 and higher to work correctly. The problem is the current MC29 for Mac build is older than that and the person who develops the Mac version is on vacation right now until the end of the month.

If you're on Windows, use the current version posted in that forum section. If you're on Linux, there's a build that hasn't been pushed via the repository that's available but has to be manually installed currently.
Title: Re: Purchase and Licensing Help
Post by: JimH on August 12, 2022, 08:08:26 am
In simple terms, the new licenses being sold right now require a version of MC 29.0.81 and higher to work correctly. The problem is the current MC29 for Mac build is older than that and the person who develops the Mac version is on vacation right now until the end of the month.

If you're on Windows, use the current version posted in that forum section. If you're on Linux, there's a build that hasn't been pushed via the repository that's available but has to be manually installed currently.
We have a build on the beta board now, thanks to Bob and Hendrik.  It should be on the Mac board later today or tomorrow.  It's 29.0.86.
Title: Re: Purchase and Licensing Help
Post by: TetsuyaH on August 12, 2022, 08:18:27 am
The Install key functioned correctly on the most recent Linux version as 29.0.86 downloaded from the Linux forum directly.

I just checked the MC could work on my system.

Thank you for the information!
Title: Re: Purchase and Licensing Help
Post by: elpaolo on August 20, 2022, 06:33:22 pm
I'm getting a "This product is no longer for sale" message when I try to upgrade my MC 27 master to the 29 master. I tried the non-master for windows and it correctly took me to the form (and said MC 30 atop the page?), so my key is seemingly right.

Any ideas what I'm doing wrong?
Title: Re: Purchase and Licensing Help
Post by: JimH on August 20, 2022, 06:51:44 pm
I'm getting a "This product is no longer for sale" message when I try to upgrade my MC 27 master to the 29 master. I tried the non-master for windows and it correctly took me to the form (and said MC 30 atop the page?), so my key is seemingly right.

Any ideas what I'm doing wrong?
You may need to download and install the latest build from our download page.

The MC30 license will work with it.  When MC30 is available later this year, your license will work with it.
Title: Re: Purchase and Licensing Help
Post by: elpaolo on August 20, 2022, 07:36:18 pm
Will try, thanks Jim!
Title: Re: Purchase and Licensing Help
Post by: kitliasteele on August 22, 2022, 12:26:27 pm
My name's been legally changed and so the registered name I'd like updated. Would the new name show up on the registered name if I use said new name through the PayPal transaciton when doing a license upgrade?
Title: Re: Purchase and Licensing Help
Post by: JimH on August 22, 2022, 01:06:19 pm
You can use your old license to upgrade, then use your new name.
Title: Re: Purchase and Licensing Help
Post by: kitliasteele on August 22, 2022, 02:54:21 pm
You can use your old license to upgrade, then use your new name.

You rock, thanks!