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More => Old Versions => JRiver Media Center 23 for Mac => Topic started by: greenhobby on August 05, 2017, 03:21:28 pm

Title: Help MC23 hangs my Mac
Post by: greenhobby on August 05, 2017, 03:21:28 pm

Hi,

I just installed (licensed) MC23.0.20 on my Mac (14,2) with plenty of memory and nothing else running. I imported 2000+ movies from my NAS and when I try to run one of the movies (any) the whole system freezes. This happens every time.

Any help is appreciated.

-gh

Title: Re: Help MC23 hangs my Mac
Post by: blgentry on August 05, 2017, 05:33:36 pm

MC should not be able to "freeze" your Mac.  It might freeze itself, but it shouldn't be able to freeze the whole Mac.  If the whole mac is affected, I suspect that something else is going on:  Bad hardware, corrupted OS, etc.

Can you play any type of file at all?  Movies, music, etc?  Do you movie files play on other players on that Mac?

Brian.

Title: Re: Help MC23 hangs my Mac
Post by: greenhobby on August 13, 2017, 07:22:38 am

Thanks for the response blgentry. The movies are on my home NAS share. I can play music without any problems. Are there any issues with accessing movies or other files on a SMB NAS share? BTW, the music is located locally.

That's the only difference.
-gh

Title: Re: Help MC23 hangs my Mac
Post by: Awesome Donkey on August 13, 2017, 07:33:53 am

As a test, see if it works with a video file located locally. If it works, the issue likely lies in the network/NAS.