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More => Old Versions => JRiver Media Center 27 for Windows => Topic started by: 4jb on September 22, 2022, 03:44:42 pm

Title: Emailed for licence restore but none received in my email (tried 3 times).
Post by: 4jb on September 22, 2022, 03:44:42 pm

September 22, 2022
I sent my email address for license restore (missed some of the license numbers when I typed it in tablet).  Also, why did opening thing state I had a trial app when I had actually purchased it?  I last purchased MC 27 on Tuesday 11/13/20.

Title: Re: Emailed for licence restore but none received in my email (tried 3 times).
Post by: JimH on September 22, 2022, 09:31:56 pm

MC doesn't run on a tablet.  Please explain more.

If you can't find your license by using our Restore Page, please write me with your name and address.  I'm jimh at jriver.

If you have an MC27 license, you need to install MC27.  Please read this:  https://wiki.jriver.com/index.php/Restoring_a_License

Title: Re: Emailed for licence restore but none received in my email (tried 3 times).
Post by: 4jb on September 23, 2022, 04:52:19 pm

When I tried to reopen my MC 27, a popup stated trial was over. ?     Please check my files. I last purchased MC 27 Vers 26.0.15 (64-bit) on Tuesday 11/30/20. The popup requested I input my license.  However, the license I had written in my tablet was short a few numbers, letters.  So, I emailed for a restore.  However, I never received an  email in reply - tried 3 times. 
Sincere thanks.

Title: Re: Emailed for licence restore but none received in my email (tried 3 times).
Post by: JimH on September 23, 2022, 05:10:09 pm

I just re-sent your licenses.  You can find versions 27 under old versions on our wiki or check at the bottom of this page:

https://wiki.jriver.com/index.php/Restoring_a_License

Install MC27.  Restore your MC27 license.

I removed the JRiver part of your username.