INTERACT FORUM

Devices => Androids and other portables => Topic started by: drewh111 on May 16, 2022, 12:43:38 pm

Title: JRemote is not in my Playstore apps
Post by: drewh111 on May 16, 2022, 12:43:38 pm

I have purchased JRemote more than once for Android.  I am changing to a new phone but it is not in my list of apps.

I don't think I should have to buy it again!   Why is it not there and how can I get it on my new phone without purchasing.

Title: Re: J-Remote is not in my Playstore apps
Post by: BradATIMA on May 16, 2022, 02:39:35 pm

Did you purchase JRemote or JRemote 2? I believe JRemote was removed from the Google Play Store.

Title: Re: J-Remote is not in my Playstore apps
Post by: Hendrik on May 16, 2022, 03:38:57 pm

JRemote (1) is no longer purchasable, however it should still be available to re-install if you already own it.

It certainly shows for me when I go to the Play Store,  Manage my apps, Show non-installed, and scroll down the list.

Title: Re: J-Remote is not in my Playstore apps
Post by: DJLegba on May 16, 2022, 06:41:45 pm

Quote from: Hendrik on May 16, 2022, 03:38:57 pm

JRemote (1) is no longer purchasable, however it should still be available to re-install if you already own it.

It certainly shows for me when I go to the Play Store,  Manage my apps, Show non-installed, and scroll down the list.

Could be related to your Android version. I purchased both JRemote and JRemote2. On my tablet running Android 9 I still see JRemote in the app store, but my phone running Android 12 doesn't show it.

Title: Re: J-Remote is not in my Playstore apps
Post by: Hendrik on May 17, 2022, 01:17:27 am

I'm on Android 12 also.

Title: Re: JRemote is not in my Playstore apps
Post by: Awesome Donkey on May 17, 2022, 05:52:43 am

You won't find JRemote 1 using the search bar in the Play Store anymore, but it is there like Hendrik said in the manage my apps > show non-installed list.

Also, if you have multiple Google accounts, you'll have to be logged into the one you used to purchase JRemote for it to appear in that list.

Title: Re: JRemote is not in my Playstore apps
Post by: drewh111 on May 18, 2022, 06:31:47 pm

I'll double check the google account.  It shows in my playstore for my tablet but not for the phone.  It is installed on my current phone but I am changing phones so I need to access it in the playstore.

thanks for the replies.

drew.