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More => Old Versions => JRiver Media Center 21 for Mac => Topic started by: strider445 on September 15, 2015, 02:03:17 pm

Title: MC21 crashes occasionally when closing album
Post by: strider445 on September 15, 2015, 02:03:17 pm

As the title states, MC 21 occasionally crashes on me when I try to close an album that I have been viewing.  Am I the only one experiencing this issue?  I will try to recreate it to determine if I can pinpoint its cause.  Thanks.

Title: Re: MC21 crashes occasionally when closing album
Post by: JimH on September 15, 2015, 02:04:22 pm

Probably a video driver problem.  Could also be antivirus related.  Probably not an MC problem.

Title: Re: MC21 crashes occasionally when closing album
Post by: blgentry on September 15, 2015, 04:47:28 pm

If you can recreate the problem, you should turn on logging, recreate the problem, and then send in the log.  Maybe attach it to this thread.

http://wiki.jriver.com/index.php/Logging

I've experienced occasional lock ups of MC.  About half the time, it comes back in 5 to 8 seconds and works normally.  The other half of the time, I have to kill it manually (force quit).  Very, very rarely, I have had MC crash completely.  I've only had this happen maybe 3 or 4 times over nearly a year of every day use.  Again, if you can reproduce your problem, log it, and send in the log.  That will help to try to find the issue.

Brian.