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More => Old Versions => JRiver Media Center 21 for Mac => Topic started by: Hokamyiu on October 14, 2017, 08:33:15 am

Title: How can I restore my License Key ?
Post by: Hokamyiu on October 14, 2017, 08:33:15 am

hi,

I'm seeking help from JRiver and/or members here.  I have purchased JRiver license in 2016 (not sure which month though), but have lost the license key, so I followed the JRiver's ways to restore it.  Nothing has been sent to me from JRiver.

What else can I try to get my license key back ?  Help appreciated !!

Keith

Title: Re: How can I restore my License Key ?
Post by: JimH on October 14, 2017, 08:37:14 am

Look for messages from buy-button in your spam folder.

Title: Re: How can I restore my License Key ?
Post by: JimH on October 14, 2017, 08:39:41 am

I can't find any license that matches your forum e-mail address.  I can search further if you will send me your details.  I'm jimh at jriver.

Title: Re: How can I restore my License Key ?
Post by: Hokamyiu on October 14, 2017, 10:26:08 am

My email address is hokamyiu@gmail.com.

Did search the Spam folder, nothing received from "buy-button". 

Keith

Title: Re: How can I restore my License Key ?
Post by: JimH on October 14, 2017, 10:55:06 am

Please send me an e-mail.  There is no license for that address.  There may have been a typo when you bought the license.

Title: Re: How can I restore my License Key ?
Post by: Hokamyiu on October 14, 2017, 11:35:19 am

Jimh, what’s your email address?

Title: Re: How can I restore my License Key ?
Post by: kensn on October 14, 2017, 01:08:22 pm

Quote from: JimH on October 14, 2017, 08:39:41 am

I'm jimh at jriver.

Title: Re: How can I restore my License Key ?
Post by: Hokamyiu on October 14, 2017, 11:11:57 pm

Thanks Kensn.

And what's JimH's email address?

Title: Re: How can I restore my License Key ?
Post by: JimH on October 15, 2017, 07:30:02 am

Add the @ and .com to that.