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More => Old Versions => JRiver Media Center 30 for Windows => Topic started by: larryrup on October 25, 2023, 11:28:55 pm

Title: Cloudplay not seeing internet connection
Post by: larryrup on October 25, 2023, 11:28:55 pm

Hi:  Running V30 on a Windows 64 PC.  While a click on the Wiki icon brings up the browser and appropriate page, and a connection to Panel via the browser works fine, however the click from Media Center to Cloudplay, the reply is Cloudplay requires an Internet connection. I was using the Edge setting, but did try Chrome.  Still no connection.

Was working fine and I cannot determine what has changed.  I've disabled and killed the VPN, and turn off all firewalls, rebooted a few times.

Anyone have an idea?

Thx
Larry

Title: Re: Cloudplay not seeing internet connection
Post by: JimH on October 26, 2023, 06:57:16 am

I saw the same thing a few nights ago.  The next day it was fine and has been fine since.  I don't know why.

Title: Re: Cloudplay not seeing internet connection
Post by: larryrup on October 26, 2023, 10:11:16 pm

Thx Jim, and sure enough fine today.

Regards,

Larry

Title: Re: Cloudplay not seeing internet connection
Post by: larryrup on November 08, 2023, 05:43:08 pm

Sorry to report the "This feature requires an Internet connection" message is all that is returned when selecting Cloudplay for several days (including as of this writing).  All else appears to be working fine, including Media Center features that require an internet connection.  I don't recognise the graphic's origin.  Does not appear to be generated by Media Center (it's a graphic of some sort).  Then again, what do I know (don't answer....)

Larry

Title: Re: Cloudplay not seeing internet connection
Post by: JimH on November 08, 2023, 06:16:05 pm

I'm playing from it right now, and I haven't seen the problem in the last week or so.

Did you reboot?  Also power cycle the network equipment and cable modem.