INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: mickwe on March 15, 2006, 12:56:03 pm

Title: Import problem
Post by: mickwe on March 15, 2006, 12:56:03 pm

Hi,

Every time I try to import My pictures the program crashes?
Any Ideas?
I have the latest version

Thanks,
Mickwe

Title: Re: Import problem
Post by: JimH on March 15, 2006, 01:11:04 pm

What is the hard drive?  USB?  Network drive?

Set the file associations for import to jpg only.  Does that work?

Check the directories you're importing from.  Do they exist?

Title: Re: Import problem
Post by: mickwe on March 15, 2006, 08:08:50 pm

I tried your sugestions and it still dies?
I have tried importing off my USB drive as ell as my C drive

I am not quite sure what you mean by "set the file associations for import"
Tools/Options/File Associations? It says "Set the associations you want to play?
Is this what you are refering to?

Anyway I appreciate your help

Mickwe

Title: Re: Import problem
Post by: Matt on March 16, 2006, 09:01:49 am

Please install the latest MC 11.1 from the top of this board.

There was an issue with files with invalid file times in MC 11.0.

Title: Re: Import problem
Post by: mickwe on March 16, 2006, 10:14:15 am

I have one "My Pictures" folder and when I try to import, the program instantly shuts down. (even after the new install). There must be something wrong with the pictures I'm importing?

very weird.

Title: Re: Import problem
Post by: JimH on March 16, 2006, 10:19:12 am

Is that folder on the USB drive?

Check this thread on a similar problem that was solved by updating a hardware driver.

http://yabb.jriver.com/interact/index.php?board=3;topic=27912.22#msg202264

Title: Re: Import problem
Post by: mickwe on March 16, 2006, 12:21:20 pm

I sent 4 jpg files to my brother to import into his MC and it crashed the same way.
Could I send you a jpg to test? I seem to have this problem wit a lot of my newer jpg files and I need to know why they won't import?

Title: Re: Import problem
Post by: JimH on March 16, 2006, 12:28:48 pm

Send one to jimh at jriver.com.  Where did the files come from?  Camera?  Brand?

Title: Re: Import problem
Post by: JimH on March 16, 2006, 01:35:04 pm

Thanks for the file.  We think it has a bad EXIF tag in the header.  Where did you get the file, please?

Title: Re: Import problem
Post by: mickwe on March 16, 2006, 01:38:06 pm

tiff? It is a jpg?
I took the picture with my Cannon sd400 camera

Title: Re: Import problem
Post by: JimH on March 16, 2006, 01:40:37 pm

Sorry.  It was EXIF header (in the JPG file).  Did you edit the file or change it with any other software?

Title: Re: Import problem
Post by: mickwe on March 16, 2006, 01:42:49 pm

I might of "enhanced" it with "arcsoft photo impresion" Software that came with the Camera?

Title: Re: Import problem
Post by: Matt on March 16, 2006, 01:42:55 pm

MC will handle these files properly next build.

The EXIF tag loops back on itself.  We'd never seen that before.  (it almost seems like a bug in the EXIF tag to me)

Thanks for the help.

Title: Re: Import problem
Post by: mickwe on March 16, 2006, 01:54:01 pm

Thank you for your help!

I look forward to the next build.