INTERACT FORUM

Devices => Apple iPad, iPhone, iPod, Airplay => Topic started by: bmunroe on November 28, 2009, 03:50:23 pm

Title: iPod causing Runtime error in mc14
Post by: bmunroe on November 28, 2009, 03:50:23 pm

I'm running 14.0.101 and it now consistently crashes when my iPod is attached.  The iPod is a 5th generation 30gig video iPod.  I have successfully synched this ipod in the past using MC14, but now it always crashes with a runtime error.

The error I receive is in a window titled "Microsoft Visual c++ runtime library" and the error it returns is "Runtime error!  This application has requested the runtime to terminate it in an unusual way"

I'm running windows 7 on an hp laptop.  I have already unistalled and reinstalled MC14, with no improvement.

Thanks,
Brian

Title: Re: iPod causing Runtime error in mc14
Post by: Matt on November 28, 2009, 04:05:15 pm

Please enable logging and send a crash log to matt at jriver dot com:
http://wiki.jrmediacenter.com/index.php/Logging

Thanks.

Title: Re: iPod causing Runtime error in mc14
Post by: bmunroe on November 28, 2009, 06:02:21 pm

File is on it's way.