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More => Old Versions => JRiver Media Center 29 for Mac => Topic started by: aliciaviola on August 15, 2022, 04:39:41 am

Title: Video problem 29.0.86
Post by: aliciaviola on August 15, 2022, 04:39:41 am

MC (29.0.86) can't open a just downloaded .mp4 file.
Macbook (M1 Pro, Monterey 12.5)
29.0.58 doesn't have the problem. No problem, too, with VLC and all other video software.

Title: Re: Video problem 29.0.86
Post by: AGAWA on August 15, 2022, 04:59:24 am

switched to Legacy Open GL Renderer and it works. Problem With JVRV . (Options - Video)

Title: Re: Video problem 29.0.86
Post by: aliciaviola on August 15, 2022, 05:28:14 am

GREAT, NOW IT WORKS.
Many thanks.
Frank

Title: Re: Video problem 29.0.86
Post by: aliciaviola on August 16, 2022, 01:23:24 am

Just tried to play a .mkv file. There is sound but no picture (Legacy Open GL Renderer). With JVRV nothing happens and it appears the message that there is a problem with the file.
VLC plays it without a problem, 29.0.58, too.
Frank

Title: Re: Video problem 29.0.86
Post by: aliciaviola on August 16, 2022, 02:03:10 am

One addition: 29.0.58 is on an older Mac Pro Mid 2010.
Here the file is played without a problem.
I just downloaded 29.0.58 to the new Mac (M1 Pro Silikon) and tried it there:
29.0.58 in both versions (Legacy Open GL Renderer and JVRV)
only plays the sound. Legacy Open GL Renderer shows a blank grey
screen, JVRV a black one.
With 29.0.86 and JVRV appears the message that something went wrong with playback.
With Legacy Open GL Renderer there is sound but only a grey blank screen.

Title: Re: Video problem 29.0.86
Post by: Hendrik on August 16, 2022, 03:50:47 am

I'm looking into the issues. Can one of you post a log file of JRVR failing?
https://wiki.jriver.com/index.php/Logging

Title: Re: Video problem 29.0.86
Post by: aliciaviola on August 16, 2022, 10:15:10 am

Here is a log

Title: Re: Video problem 29.0.86
Post by: aliciaviola on August 16, 2022, 10:21:06 am

The previous file couldn't be opened at all with JVRV as renderer.
This log shows a file that could be opened with Legacy Open GL Renderer,
but only the sound and no picture

Title: Re: Video problem 29.0.86
Post by: Hendrik on August 17, 2022, 05:06:29 am

Thanks for the logs. I've discovered the source of the issue and we are preparing a new build with the fix.

Title: Re: Video problem 29.0.86
Post by: aliciaviola on August 17, 2022, 06:30:47 am

Great. Thank you.
Frank

Title: Re: Video problem 29.0.86
Post by: aliciaviola on August 20, 2022, 10:41:29 pm

Seems to work now. Thanks for the update!
Frank