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More => Old Versions => JRiver Media Center 23 for Windows => Topic started by: whataboutbob1 on June 14, 2020, 12:10:09 pm

Title: Failed rip
Post by: whataboutbob1 on June 14, 2020, 12:10:09 pm

Hi,

I recently have been unable to rip music from cd's.  The cd's play fine though media center and windows player so I am assuming the scd drive itself is working. The message I see in the Action Window is "Failed - Audio Rip" and under that "Rip failed."at the top.  And in the window itsel it says "Open drive failed. Drive is not opened." I attached a screen shot of the Action Window.

Any ideas on a fix?

Thanks,

Bob

Title: Re: Failed rip
Post by: JimH on June 14, 2020, 12:30:07 pm

Quote from: whataboutbob1 on June 14, 2020, 12:10:09 pm

I recently have been unable to rip music from cd's.  The cd's play fine though media center and windows player so I am assuming the scd drive itself is working. The message I see in the Action Window is "Failed - Audio Rip" and under that "Rip failed."at the top.  And in the window itsel it says "Open drive failed. Drive is not opened." I attached a screen shot of the Action Window.

Probably a Windows update:
https://yabb.jriver.com/interact/index.php/topic,24031.msg866883.html#msg866883

Title: Re: Failed rip
Post by: whataboutbob1 on June 14, 2020, 12:44:06 pm

Hi,

Thanks for the heads up. But when I click on the link it takes me to someone else with a similar proble and another link to try. That link take me to a generic start page where I would have no idea where to go from there. Is there a more direct place to find a fix?

Thanks,

Bob

Title: Re: Failed rip
Post by: JimH on June 14, 2020, 12:46:22 pm

There are two ripping problems on that page.  Read the one about the Windows update. 

Title: Re: Failed rip
Post by: whataboutbob1 on June 14, 2020, 03:43:52 pm

Hi,

When I click on the link I get to the post I believe you are referring to. But in the next post I will show you where clicking on the link in that post takes me to.

Title: Re: Failed rip
Post by: whataboutbob1 on June 14, 2020, 03:45:07 pm

It takes me to here.  On this page I don't see anything about the windows update.  Sorry if I am misunderstanding.

Title: Re: Failed rip
Post by: JimH on June 14, 2020, 04:32:43 pm

That's not right.  Norton may be causing it.  The link should take you here:
https://yabb.jriver.com/interact/index.php/topic,125041.msg866878.html#msg866878

If that works, then Norton (or some "helpful" piece of security software) may be causing the ripping problem, too.

Title: Re: Failed rip
Post by: JimH on June 14, 2020, 04:38:37 pm

As a test, you could try those links with a different browser.

Title: Re: Failed rip
Post by: whataboutbob1 on June 15, 2020, 05:11:31 am

Good Morning,

After a week of not being able to rip CDs I tried again this morning and whatever the problem was appears to have spontaneously repaired itself? I don't know if its permanently fixed but it is working again now. I will stop back if it re-occurs. Thank for your efforts!!!

Bob