INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: Mark Stega on July 31, 2014, 01:31:26 pm

Title: Can't remove MC11
Post by: Mark Stega on July 31, 2014, 01:31:26 pm

Windows 8.1/64 bit

Attempting to remove MC11 after installing MC19. Uninstall presents the dialog with the choices to remove registry entries & library files. Upon picking "Uninstall" I get a popup with an uninformative "Windows host process (Rundll32) has stopped working". All I can really do at that point is close the program.

Details of the error: Unhandled exception at 0x10003902 (JRMediaUninstall.dll) in rundll32.exe: 0xC0000005: Access violation reading location 0x00000000.

Title: Re: Can't remove MC11
Post by: BryanC on August 25, 2014, 01:07:23 am

Shut down MC19 and run MC11 one last time before you try to uninstall.

Title: Re: Can't remove MC11
Post by: Mark Stega on August 30, 2014, 06:55:23 am

That worked; Thanks...