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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: akira54 on September 17, 2016, 06:37:12 pm

Title: TVDB no results
Post by: akira54 on September 17, 2016, 06:37:12 pm
Hi,

Is anyone else having any problems with TVDB. It is not returning any info on some of my series? It is not even listed (only Wikipedia is listed). It has been like this for the past two days.
Title: Re: TVDB no results
Post by: akira54 on September 18, 2016, 06:22:14 pm
After some trial and error I can answer my own question. I was not getting through because I am using a VPN tunnel to access the Internet. When I disabled it in the modem, all of a sudden TVDB info was becoming available again. Does anyone know why this only happens with TVDB?
Title: Re: TVDB no results
Post by: RoderickGI on September 18, 2016, 07:12:06 pm
Does anyone know why this only happens with TVDB?

That really depends on your VPN end point. For example, if it was a VPN to your place of work, then your employer may block certain network traffic, perhaps to specific locations, URLs, packet types, etc.

If it is a commercial VPN used for getting around Geo Blocking or just hiding who you are, maybe the end point you have chosen is blocked by TVDB. You would have to ask them, or find the information on their site. For example, they may block traffic from Russia, or other geographic locations. Sometimes certain VPN end points or their IP Address ranges get blocked because of malicious traffic. Or maybe they just block traffic if they detect a VPN in use, although I would doubt that.

If you can, try using the VPN with a different end point and see if TVDB works then.
Title: Re: TVDB no results
Post by: akira54 on September 19, 2016, 12:29:43 am
Thanks, that is helpful. I am using a commercial provider currently rerouting through a server in the Netherlands, but I'll try a different country to see if that helps.