INTERACT FORUM
More => Old Versions => Pono Music => Topic started by: wisker3600 on November 14, 2017, 12:22:15 am
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I went to download some music into my Pono player and the G drive will not show up. The computer window opens but the action window will not show G drive. I rebooted the computer several times and did the same with the Pono player. I put in a brand new card hoping that the card had become corrupted. No luck. I put the first card with 10 GB left out of 64 and still nothing. The internal memory which is the "F" drive has had a problem for a few years but I never worried about it since it is full. I never had this problem before even with the weird F drive. I always ge the message to restore the F drive but it won't work. Right now the problem I am concerned with is the G drive not opening. Help!! Please.
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Why use the card in the player? Just insert it into a card reader, preferably a 3.0 usb one, and drop and drag. I haven't hooked up my Pono player to my computer for years. The last time was to upgrade the firmware.
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That is no help to me. I have been connecting my Pono player to my computer for longer that you have been using a card reader. I want to know why the "G" drive all of a sudden will not show up in the action window. Anyone out there with some idea?? Thanks!!
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In MC's options, try redetect handhelds.
Try power cycling both the computer and the Pono Player.
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Jim, Thanks. I rebooted both my computer and my Pono player several times each. Where do I find "MC's options"? I also tried a new card with the same results. When the "window " for the G drive opens there is no connecting sound. When the F drive opens I get the normal sounds.??
Bob
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Tools > Options > Handheld > Redetect.
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Jim, I tried the Tools>Options route and it did not work. Is there anything else I can try?? Maybe I will have to buy a card reader and try that way. I have no idea how to do that. I have been doing it the other way for years. I was one of the first to get my Pono player so it's been a while. Help!!
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Anyone have any ideas on this subject?? Really worried about this one!!
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Did you try a search or read other posts? We've seen this problem before but I don't remember the cause.
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Jim, I have tried several searches but so far nothing. Just my posts show up lol. Can you think of a way to search for a post?? I have ordered a card reader but will have to learn how to use it. Can you give me some help with that task?? It would save me a lot of frustration. Thanks in advance!!
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Try "reset pono".
And just try reading other threads.
Try a search at Google.
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Have you tried the "0" reset procedure?
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Jim, How do you do the "0' reset? Never heard of it. Thanks!!
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The only "reset pono" that comes up is the one you just posted:)
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Did you try Google?
We can't help much with the use of the Pono Player.
There was still a Pono forum the last time I looked.
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This thread talks about similar problems that were solved by using a different USB cable:
https://www.ponomusic.com/_ui/core/userprofile/UserProfilePage?u=005A0000005AyhA&tab=sfdc.ProfilePlatformFeed&fId=0D51500002CvzvR
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Just before Pono bit the dust I was having another problem and they sent me a new cable. It did not fix the problem but I have an almost new cable now. I don't wrap it up tight, I loop it in large loops so not to bend it like I did the old one. I tried a couple of different cables and no luck. I think it is a soft wear problem. Thank you for the link. I thought Pono forum would be down but I will try it. My big hope now is that it will work with a card reader. I guess I could find out from google how to use it. Maybe a Pono person will give me a tutorial. Thanks.
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The "O" reset goes like this:
Turn on the player
Press the "O" button for 10-12 seconds until the unit turns off and recycles
This will reset the player
As for card readers, which I have been using since I purchased my Pono on 05/09/15, it should plug in and configure automatically. It will show up as a drive on your machine. At least they always have on my PC's. Then you can just "drag & drop" music to the "music" folder. It is WAY faster than using the Pono directly.
Let us know how it goes...I would try a couple of other cables if you can just in case. If it still won't configure you may need to contact Phil Baker at Pono (pbaker@gmail.com). He can give you some options. Pono is still selling units directly for $200 plus shipping last time I checked.
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Quick question - does the player still play the G drive material? If so, I'd suspect the cables...
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The files from the G drive still play. My Pono cable is almost brand new but I have tried several other cables and no luck. The PC opens the window for the G and F drive but there is no sound when they open up. Nothing will show up in the action window. My last resort seems to be trying a card reader. I hope to have the new one I ordered in a few days. Thanks for the info!!
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When using a card reader do you drag the files from the jriver (Pono) library?? Where do you drag the files to? My music files are only in my library. I have never been able to find my music files in a folder. They seem to be scattered all through my computer. No central location.
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I just transferred 5 albums from my library to my Pono player. I finally figured it out ;D After I installed MC 23 everything was fine. About a month or so later is when this problem started. I just went back to MC 22 and guess what. It works fine. I am very relieved but I don't understand why it happened. Well I am back in business. Thanks to all for the help!!