INTERACT FORUM
Networks and Remotes => Remotes => Topic started by: toddm on November 13, 2016, 01:26:07 pm
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JRemote for iOS is crashing immediately when opened on an iPhone of ours. The problem is identical to that explained in this thread, down to the detail about providing the invalid password:
…after installing JRemote and entering the server details (either IP address or access key, and username / password) JRemote suddenly crashes without any error message. It subsequently crashes immediately when I try to re-open it. Restarting the device makes no difference. Not including the username and or password in the server details takes me to the next screen advising that a username and password is necessary. As soon as all the correct server information is provided it crashes. I have tried removing and reinstalling the app multiple times but to no avail.
Source: http://yabb.jriver.com/interact/index.php?topic=99613.0 (http://yabb.jriver.com/interact/index.php?topic=99613.0)
No other devices we use to connect to JRiver (Macs, PCs, Android devices) have this problem. We're using the latest versions of everything.
Any suggestions on what to try? I have an iOS crash report but would prefer not to post it publicly—happy to email or direct message it instead. Thank you!
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I reported these symptoms last April
https://yabb.jriver.com/interact/index.php/topic,104287.msg726375.html#msg726375
The problem went away ... which means that there's a condition that causes the crash, but we just don't know what it is.
The problem wasn't interesting to the JRemote developer, I suppose.