INTERACT FORUM

Devices => Apple iPad, iPhone, iPod, Airplay => Topic started by: jimbob57 on May 13, 2020, 04:32:02 pm

Title: Purchase
Post by: jimbob57 on May 13, 2020, 04:32:02 pm

Hi
As a complete novice to JRiver could somebody tell me who to contact regarding licence fees?

I have inadvertently purchased the full package and I’m not sure if I needed to. I have a pc running Windows 10. iPad. Astell &Kern player. Reason for purchase is I want to download my cd collection to the A/K. From itunes

JRiver
recommended I try JRiver by the knowledgeable and very helpful staff @ Moon audio
Any help would be most grateful
Thanks
Jim

Title: Re: Purchase
Post by: JimH on May 13, 2020, 07:32:43 pm

Please tell me what you need.  I can help.  Don't post your license.

Title: Re: Purchase
Post by: jimbob57 on May 14, 2020, 05:34:28 am

Hi
Many thanks for getting back to me :)

1. Not sure if I have purchased unnecessary licences ? Is so can I get a refund??

I just want to download iTunes on my PC which isrunning Windows 10 to my Astell & Kern media player.

2. Can I put JRiver onto my iPad? See q1

3. As a somebody who is technically challenged are there any recent tutorials to assist with the transfer as I am finding the interface/ process difficult
Thanks in advance
Jim

Title: Re: Purchase
Post by: JimH on May 14, 2020, 06:39:33 am

You purchased a Master License.  The description is on the Purchase Page (http://www.jriver.com/purchase.html) here:

https://www.jriver.com/purchase.html

It won't work on an iPad (runs iOS).  For that, you can use JRemote (on the Apple store).

See the link called "Getting Started" in my signature for help.

Title: Re: Purchase
Post by: Awesome Donkey on May 14, 2020, 07:35:20 am

I would be highly surprised if iTunes could sync with non-Apple devices like a Astell & Kern device. Chances are you'd have to sync the Astell & Kern device outside of iTunes.

Also another thing to consider here is the files in your iTunes library itself. For example, if your files in iTunes are m4p files (obtained either from the iTunes Store or from Apple Music), they're DRM-protected which will only play in iTunes, iPods/iPads/iPhones, etc. You wouldn't be able to play those on a Astell & Kern device. If they're MP3s, M4A (which is either AAC or Apple Lossless) or any formats like that, as long as they're not DRM-protected and the Astell & Kern supports it you may be able to get it working... of course, like I said you'd probably have to do the sync outside of iTunes as I don't think Apple would support third-party devices like that.

JRiver Media Center itself doesn't run on any iOS devices like iPads, however you use it in tandem with JRemote, which will run on an iPad like Jim mentioned, to stream music from a PC or Mac running JRiver Media Center to an iPad running JRemote.

Title: Re: Purchase
Post by: jimbob57 on May 15, 2020, 07:03:46 am

Hi
looking back on my questions I probably did not fully make it clear as to what I am trying to achieve
I have a moderately large collection of cds which I have uploaded to itunes. I purchased JRiver in an attempt to then download the cd collection to my A&K.

I have not purchased any music from iTunes.

I now have downloaded some of my cds but it is proving to be a very slow process as jriver keeps crashing, probably because I am downloading about 250 albums to the A&K.

The other issue is that some of the recordings I play back are stuttering?

Hope that clarifies a little better
Cheers
Jim

Title: Re: Purchase
Post by: jimbob57 on May 15, 2020, 08:13:02 am

Hi
I have made an error in purchasing a full licence when I should have just bought a windows licence. Are refunds available ?
Thanks
Jim