INTERACT FORUM

More => Old Versions => JRiver Media Center 22 for Mac => Topic started by: strider445 on April 13, 2017, 12:01:17 pm

Title: Crashes on play attempt
Post by: strider445 on April 13, 2017, 12:01:17 pm

My JRiver is crashing since updating to MC 22 when I select a particular audio album and press "play" despite the fact that amarra, pure music, and itunes will all play the same audio file.  I am attaching screenshots of the crash error and the first few lines.  Any help would be greatly appreciated.  Thanks!

Title: Re: Crashes on play attempt
Post by: strider445 on April 13, 2017, 12:01:55 pm

Additional lines of the error message.

Title: Re: Crashes on play attempt
Post by: Awesome Donkey on April 13, 2017, 12:10:16 pm

What version of macOS/OS X are you using? What exact Media Center 22 for Mac build are you using? Have you tried 22.0.93?

Title: Re: Crashes on play attempt
Post by: strider445 on April 13, 2017, 01:04:12 pm

macOS Sierra 10.12.4

MC 22.0.93

I'm gonna attach the first screenshot again, because I don't see it attached to my initial post.

Edited in additional information about the MAC: 
MacBook Pro (Retina 13 inch late 2013)
2.8 GHz intel Core i7
16GB 1600 MHz DDR3
Disc Mac HD
Intel Iris 1536 MB

JRiver library is located on a 1TB external SSD

Thanks again.

Title: Re: Crashes on play attempt
Post by: blgentry on April 13, 2017, 04:53:16 pm

What type of file is it?
Have you tried turning on logging to capture the internal MC error logs while playing this file?
https://wiki.jriver.com/index.php/Logging

You might try running Analyze Audio on that file and see what happens.

Brian.