INTERACT FORUM
Networks and Remotes => Remotes => Topic started by: bennyd on August 14, 2015, 01:23:08 am
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I've installed beta3 of IOS9 on my iPad Air 2 and when starting up JRemote, it immediately shuts down again, only the logo appears for a few seconds.
Is this a known issue or do I have to wait for the official IOS9 launch ?
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Nobody using IOS9 yet ?
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bump
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For me, it's not just iOS9. I am running iOS 8.4.1 [12H321] on my iPhone 6, and JRemote 3.10. All worked well until yesterday [20150825] evening. I played hours of music through JRemote, and then last night, it just stopped. It briefly starts up, shows a "Connecting" screen and then quits. I even wiped it off and the phone and started with a fresh install. Same problem. Interestingly, the identical configuration on my iPad mini continues to work fine.
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I'm experiencing the exact same behavior on my iPhone 6 running the iOS 9 public beta, latest update. When started, JRemote briefly flashes the logo screen then shuts down. I've removed JRemote and done a clean reinstall but it does the same thing every single time.
Is anyone at JRiver aware of this? Will there be a fix forthcoming? I sure do miss accessing my FLAC library on my phone from work!!
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euh my phone runs IOS 7 ... won't let me up grade to IOS8 so don't know what to say :'(
latest version of 8 works fine on my ipad 4 though for info .... not that that helps you guys any, but thanks for the tip. I will not change to the next OS any time soon.
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JRiver folks? Any input on if or when this problem might be corrected? Please?
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JRemote now working for me on iPhone and iPad Air both using iOS 9 Beta and MC 21.0.8 not sure what has changed.
Tim.
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JRemote now working for me on iPhone and iPad Air both using iOS 9 Beta and MC 21.0.8 not sure what has changed.
Tim.
Where do you see version 21.0.8 ?
For Windows I can only see 20.0.5 and for Mac 21.0.6
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Hi,
Am also using iOS 9 public beta 3 on iPhone 5s and iPad air and M21.0.8 on a Mac Mini.
JRemote doesn't work on both idevices. It's my number one app, so I'm hoping this will be corrected as soon as possible.
Keep up the good work guys.
Gr, Robert.
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Hi again,
Just updated my iPhone to iOS 9 Beta Golden Master, and the remote app still crashes after a few seconds. Just to let you know.
Gr, Robert.
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I confirmed this issue, and I think I tracked down the cause and reported it to JRiver. They should be able to fix it fairly easily. Thanks for the updates.
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Hi there,
Sorry I'm using it with my Mac gear and now we have iOS 9.1 brilliant iPhone still working but iPad Air not lets hope we have a fix by Sept 16th iOS 9.1 release date.
But at least I have one device working.
Tim.
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iOS 9.1 is not due out until November when the iPad Pro ships. The very first beta only came out on Wednesday.
When running pre-release software you should expect issues. If you aren't prepared for this, do not run beta OS versions. In many cases, the developers can do nothing to help you:
https://www.macstories.net/stories/on-negative-app-store-reviews-during-betas-of-ios-and-os-x/
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Yep, iOS 9.0 however will be released next Wednesday the 16th. Thanks for hopefully finding the cause of this problem and reporting it to JRiver. I hope a fix will be released soon.
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Yep, iOS 9.0 however will be released next Wednesday the 16th. Thanks for hopefully finding the cause of this problem and reporting it to JRiver. I hope a fix will be released soon.
yes that's a confirm. They, Apple, announced it yesterday. Doesn't look like a beta to me.
This might help if you want to roll back to 8 .. didn't think it was possible http://www.pcadvisor.co.uk/how-to/mobile-phone/how-downgrade-from-ios-9-ios-8-3618122/ (http://www.pcadvisor.co.uk/how-to/mobile-phone/how-downgrade-from-ios-9-ios-8-3618122/) Some people here mentioned bugs with the 8.4+ versions btw. 8.3 runs fine for me. This is for phones, but looks like it should work for ipads too.
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Right. iOS 9 GM is out now, and will release to the public on Wednesday.
iOS 9.1 beta 1 was released on the same day to the Dev channel, and is not due till November (with the iPad Pro release).
I was commenting regarding the user above who mentioned iOS 9.1.
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One last piece of extra info regarding iOS 9 GM: jremote is working on my (wife's) iPhone 4S. So the old ones aren't the bad ones! Good for her.
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Hi, glynor, well I am running iOS 9.1 on my iPhone which oddly is working JRemote on my Mac Mini running Yosemite and MC 21.0.8, but my iPad Air running 9.1 does not want to work.
Tim.
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So, since IOS9 comes out tomorrow, should I wait to download until we have confirmation that JRemote works on it?
I use JRemote more than any other app so I'll definitely wait - but would like to know asap once it's working!!
Thanks,
Spencer
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So, since IOS9 comes out tomorrow, should I wait to download until we have confirmation that JRemote works on it?
Yes.
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Jim, could you possibly give us some idea of when the JRemote fix might be released? Thanks!
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Probably by the end of the week, but these things sometimes don't go as expected.
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but these things sometimes don't go as expected.
Especially when it comes to getting approval through the App Store.
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Was there any effort put into resolving the issues prior to the official release of IOS 9 ?
Seems there were several users of the app identifying problems, but little from the JRiver developers.
I too use this app, every day and am very disappointed with the lack of ongoing support.
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Was there any effort put into resolving the issues prior to the official release of IOS 9 ?
Seems there were several users of the app identifying problems, but little from the JRiver developers.
I too use this app, every day and am very disappointed with the lack of ongoing support.
We don't blog about everything we do. We're aware of the problem and we believe we have a fix, but it takes time to do these things.
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This only appears to be an issue on newer iOS devices....as I have installed iOS9 on an iPad 2 and a iPhone 5 and have no problems with JRemote. But on my iPhone 6, I am having the same issue as everyone else....it immediately shuts down.
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We don't blog about everything we do. We're aware of the problem and we believe we have a fix, but it takes time to do these things.
The beta for iOS 9 has been out for months now. As paying customers of MC & JRemote I would expect this to be resolved by the actual IOS release date. What are you guys doing over there? A lot of us use this app throughout EVERY day yet still want to be able to use it when IOS updates. So, I have a software update waiting on JRemote to update before I can download it.
Pretty poor service for such a generally terrific product.
Hope y'all learn something from this!
Spence
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Calm down.
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Calm down.
That is calm. I think paying customers should be able to voice their concerns. Answers like "we think we found the issue" things like App Store approval taking forever are kinda lame. This app rules, but when I am getting updates today for weather apps and stuff and not the one app that I actually use kinda throws salt on the wound.
This isn't iTunes we're talking about. I just expected better..
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FYI: JRemote not starting up in IOS9
Just installed iOS9 on my ipad air (no beta, the real deal).
JRemote crashed upan start-up.
Re-installed JRemote and restarted iPad, still no luck.
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Apple broke it. Often during the dev cycle, they break and then fix something, so we don't work on a fix until the new OS is available. We think it's fixed now, but it will take a few days.
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Hi JimH
Thanks for the heads up.
will be patient.
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Is it broken for both iPhone and iPad? There was info about that it worked with iPhone
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That is calm.
Dude. The upgrade to iOS came out like 4.5 hours ago.
If you upgrade on day one, or especially if you run the betas, expect trouble. Period. Until last week, developers were not allowed to submit apps targeting iOS 9.
It is also crazy to waste a bunch of time doing development on beta software that might change and make all of your work irrelevant on the day of release. Sure, some folks do it, but plenty don't because they don't have the spare resources.
I can see being frustrated a month or so from now, but 4 hours after launch is a bit rich for all the hyperbole.
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Is it broken for both iPhone and iPad? There was info about that it worked with iPhone
It works for some 32-bit only devices, which includes iPhone 4S and iPhone 5 and similar vintage iPads. Though, while those devices don't crash-on-launch, there could be other bugs.
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Thanks
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Dude. The upgrade to iOS came out like 4.5 hours ago.
If you upgrade on day one, or especially if you run the betas, expect trouble. Period. Until last week, developers were not allowed to submit apps targeting iOS 9.
It is also crazy to waste a bunch of time doing development on beta software that might change and make all of your work irrelevant on the day of release. Sure, some folks do it, but plenty don't because they don't have the spare resources.
I can see being frustrated a month or so from now, but 4 hours after launch is a bit rich for all the hyperbole.
I guess that was a little harsh. I'm certainly not a developer and have no idea how much work goes into it..
It sounds like there may be a fix later this week which would be fine by me. I've never bad-mouthed JRiver before and was just showing my displeasure here.
Sorry to be so rash about it all. If nothing else it shows my undying love and addiction to this app. 😜
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I'm not entirely convinced there has been full disclosure here on the effort put forth to ensure compatibility. I suspect there is much not being told.
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I'm not entirely convinced there has been full disclosure here on the effort put forth to ensure compatibility. I suspect there is much not being told.
What? There's a vast conspiracy or something?
That's nonsense. Some underlying 64-bit code broke. Jim said that they do not work on updates targeting beta OS versions and wait for the GM or final version before making changes. This always been JRiver's policy, and the same applies to all Windows and OSX beta OS releases as well. This is reasonable for a small shop and a policy built on experience (I know, personally, a whole bunch of iOS developers who have wasted months of development time burned down that exact hole).
They think they have it fixed. There is a built-in lag for Apple to approve it. What part of this do you not understand?
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I understand that that the last time this app received any type of update was Nov 24, 2014. Looking at the calendar this was quite some time ago. Don't get me wrong here. I love the app. Hence the concern and feedback.Users are either currently without the use of their beloved JRemote, or are patiently waiting for the updated app before updating their IOS devices. What kind of chaos would have occurred if Windows 10 broke the ability to use JRiver ?
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I understand that that the last time this app received any type of update was Nov 24, 2014.
I agree it has been a while. Hendrik explained a long while ago that they were focusing for some time on developing JRemote for Android and would return to iOS after that calmed down when they could move them along in lock-step.
What kind of chaos would have occurred if Windows 10 broke the ability to use JRiver ?
They treated the Windows 10 release basically the same way.
And, since you brought it up, Windows 10 is a perfect example of why doing something else is a recipe for disaster. Five days before the Windows 10 GM release, there were two builds of Windows 10 where MC was completely broken. The day of the GM, it was fixed, by Microsoft.
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I understand that that the last time this app received any type of update was Nov 24, 2014. Looking at the calendar this was quite some time ago. Don't get me wrong here. I love the app. Hence the concern and feedback.Users are either currently without the use of their beloved JRemote, or are patiently waiting for the updated app before updating their IOS devices. What kind of chaos would have occurred if Windows 10 broke the ability to use JRiver ?
Don't you have piano practice or something?
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Ballet
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;)
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I guess that was a little harsh. I'm certainly not a developer and have no idea how much work goes into it..
No problem. I know how it is to be excited. I've been running the iOS 9 betas on my main phone for about a month now, and living without JRemote has been... Less than awesome.
While you wait, read this:
http://www.stilldrinking.org/programming-sucks
Websites that are glorified shopping carts with maybe three dynamic pages are maintained by teams of people around the clock, because the truth is everything is breaking all the time, everywhere, for everyone.
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http://www.stilldrinking.org/programming-sucks
I've never done programming as a primary job function, but I've done programming as part of my job. I'm assuming this guy is using more humor than reality, but he really seems WAY overly dramatic. "So says the guy who doesn't program for a living." :)
Brian.
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This is good, really good:
Every programmer occasionally, when nobody's home, turns off the lights, pours a glass of scotch, puts on some light German electronica, and opens up a file on their computer. It's a different file for every programmer. Sometimes they wrote it, sometimes they found it and knew they had to save it. They read over the lines, and weep at their beauty, then the tears turn bitter as they remember the rest of the files and the inevitable collapse of all that is good and true in the world.
This file is Good Code.
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JRemote is not working on my iPad Air with iOS9 installed yesterday. I will use Lumin or Kinsky until there is a fix.
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I don't install betas of anything, but my iPad mini 2 just did its own upgrade to iOS9 and JRemote is crashing immediately. Looking forward to using it again big time. JRemote is the ONLY reason that I purchased an Apple product in the first place and it's the only app that I ever use on the iPad. Please hurry. ;) ;D :o
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Gizmo will work for anyone who has an Android device. It's free and available in the Google Play store.
There is also an Android version of JRemote.
http://jremote.com/
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The boys of jriver are working very hard to serve us all. I think they have enough information to update all software involved, so now let them do their job and we'll get the updates soon.
And no, I don't know them at all, and I don't have more money invested in this company then the product price we all have paid to use the software.
Groet, Robert.
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Just in-case this is helpful (probably not): updated iPad Mini 1 last night to iOS 9. JRemote appears to work just fine. Waiting to update my iPhone 5S.
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I normally just jump in with both feet on updates and everything works out. I do kind of wish I had read this thread before updating to iOS9. When this is working again it will be but a distant memory (of me freaking out)
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Just in-case this is helpful (probably not): updated iPad Mini 1 last night to iOS 9. JRemote appears to work just fine. Waiting to update my iPhone 5S.
Yup. The Mini 1 is a 32 bit device, so it won't crash on launch. As I mentioned above though, there could be other issues.
The 5S is a 64 bit device and will almost certainly not work.
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I normally just jump in with both feet on updates and everything works out. I do kind of wish I had read this thread before updating to iOS9. When this is working again it will be but a distant memory (of me freaking out)
Then you have just been lucky. It is never a good idea to upgrade a 'production' computer/device until you have confirmed that all of the critical software/apps are ready for that upgrade.
That being said, it would have been nice for JRiver to send out an update via email warning people from upgrading since Apple just pushes this out as any other normal 'there is an update for your phone'.
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JRemote runs just fine on my iPad 2 with ios9. in fact, after resetting my ipad 2 to factory and installing ios9 the ipad 2 runs 300% faster. Now my iPhone 6 will not run JRemote, but it will in a day or so. I just should have waited for a week after release of ios9. Yes, I know better.
JRemote will survive. Wonderful product, thanks for the app. What would we be doing without it? You guys can always go to another product, but wait, there is not another product in the same league as JRemote. I support you guys, thanks for an excellent product. My breathing has returned to normal, and all will be right with the world.
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JRemote 3.10 and ipad 4 and ios9 = working here just fine.
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JRemote 3.10 and ipad 4 and ios9 = working here just fine.
Ok, since this keeps coming up, I'll post the specifics. Any device with an A7 or later CPU (64-bit) will almost certainly crash-on-launch. This includes:
* iPhone 5S, 6, 6s
* iPad Air
* iPad Air 2
* iPad Mini 2
* iPad Mini 3
* iPad Mini 4
If you have any of the devices listed above, and using JRemote is important to you, do not update to iOS 9 until a new release of JRemote is available. If you find one of the above-listed devices that does work with iOS 9 and JRemote 3.10, please let us know, though this is unlikely.
Any earlier devices, which include A6X or earlier CPUs (32-bit) will probably work "ok" (though there may be underlying bugs until the new release is available). This includes:
* iPhone 4s and 5
* iPad 2, 3, 4
* iPad Mini 1
I don't know which iPod Touches have which cpus, so you're on your own on those.
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I'm puzzled .....
The remote app used to work fine on my iPad AIR. (which is now missing / stolen) I now have an iPad AIR 2, and the app crashes immediately on launch. Earlier posts suggest the app will not work on an iPad AIR, well it did on my old one, but not on the newer one. I'm confused! Or is this simply an IOS9 issue? The old iPad never ran higher than 8.
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The OS9 update broke JRemote on some iDevices. We have a fix and it should be available in a few days. The main obstacle is the time it will take for Apple to approve the new version.
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Jim - That's excellent! Many thanks for the super fast response.
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Ok, since this keeps coming up, I'll post the specifics. Any device with an A7 or later CPU (64-bit) will almost certainly crash-on-launch. This includes:
* iPhone 5S, 6, 6s
* iPad Air
* iPad Air 2
* iPad Mini 2
* iPad Mini 3
* iPad Mini 4
If you have any of the devices listed above, and using JRemote is important to you, do not update to iOS 9 until a new release of JRemote is available. If you find one of the above-listed devices that does work with iOS 9 and JRemote 3.10, please let us know, though this is unlikely.
Any earlier devices, which include A6X or earlier CPUs (32-bit) will probably work "ok" (though there may be underlying bugs until the new release is available). This includes:
* iPhone 4s and 5
* iPad 2, 3, 4
* iPad Mini 1
I don't know which iPod Touches have which cpus, so you're on your own on those.
Bit off topic but what do you think about running OS9 on a iPhone 4s ? I'm hesitant to upgrade it...
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I guess I'm screwed because I already upgraded to IOS 9. Any idea how long until this works again?
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Please read above.
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I do understand the complexities of programming for a beta.
However, all this time, it seems like we were told that JRiver does not work on beta yet "implying" that it would work in the official IOS. I am not blaming JRiver for the confusion or even that it is not working yet in the official release. But it would have been better if we were told "when it was asked" about IOS 9 beta that we wait a while before updating to IOS 9 official if we want to ensure that JRemote would work.
Keep up the good work on further improving MC/JRemote.
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Apple broke it. Often during the dev cycle, they break and then fix something, so we don't work on a fix until the new OS is available. We think it's fixed now, but it will take a few days.
Thanks for the explanation. Ah well, a teachable moment - next time I'll make sure I first look up any problems OS updates may cause for MediaCenter/JRemote. Sometimes, like when putting on shoes and socks, order matters.
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FWIW, Apple has a process for requesting expedited app approval, and from personal experience it sped things up considerably (< 24 hrs)
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Hi,
Not working on iPhone 5s but it is working on ipad4.
Regards,
O
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iOS 9 on an iP 5S = JRemote crashing on startup. :(
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JimH's reply #60 is highly appreciated. A fair warning some time earlier would have been even better ::)
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JimH's reply #61 is highly appreciated. A fair warning some time earlier would have been even better ::)
This kind of thing often gets fixed in the OS just before release. We once spent several weeks working around a crash in Windows7, which was fixed by Microsoft in the final release.
It's Apple who let you down.
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I'm locking this now. If you're coming in late, please read what I've said above.
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It's working now:
http://yabb.jriver.com/interact/index.php?topic=100283.0