INTERACT FORUM

More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: OGoldin on January 18, 2017, 03:24:50 pm

Title: Oops double charge
Post by: OGoldin on January 18, 2017, 03:24:50 pm

Never order anything online when you have the flu!

In spite of your warning, I double clicked when purchasing your software, and my credit card has been charged twice.

Discover card lists both purchases as pending.

My email is Owen.Goldin@Marquette.edu

I don't wish to give you my receipts here as this is a public forum.  You don't seem to have a regular email address for this sort of thing!!

Please advise.  The easiest option would be to let me know which registration code has been voided, and to refund one of the charges for the registration fee

thank you

Title: Re: Oops double charge
Post by: OGoldin on January 18, 2017, 04:00:19 pm

it's actually version 22 that I double purchased.  hoping that a response will still come from this message

Title: Re: Oops double charge
Post by: JimH on January 18, 2017, 05:51:46 pm

Please send details (but not your credit card) to deanna at jriver.

Title: Re: Oops double charge
Post by: Deanna on January 19, 2017, 08:12:07 am

I will take care of this.
Deanna