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More => Old Versions => Media Center 17 => Topic started by: Stimpy on December 09, 2011, 07:14:32 pm

Title: Constant Crash [Solved -- Spybot problem]
Post by: Stimpy on December 09, 2011, 07:14:32 pm

I have been using mc for many years and I have never had it crash. It has been the most stable app on my desktop. It asks me to uninstall and reinstall and I have done this at least 6 times. I have done the complete uninstal and the partial both. It crashes about 20 to 30 seconds after program start. I cannot use the program basically. I am running win 7 64bit on an hp laptopwith a quad core i7. Please help.

Title: Re: Constant Crash
Post by: BryanC on December 09, 2011, 07:47:56 pm

I'm having a similar problem. MC has just started crashing on me regularly. It seems that it keeps scanning my disk drives as handheld devices? This coincided with the new Intel Matrix Storage driver releases, so that could be an issue, as well.

Log sent.

Title: Re: Constant Crash
Post by: Matt on December 09, 2011, 08:07:09 pm

@Stimpy
Please download again, directly from JRiver.

Disable any security software and then reinstall.

@Bryanhoop
Please remove your virtual handheld in Options > Handheld.  Media Center crashes here:
53773: 3752: Handheld: CHHManager::InitializeProxyDevice: Start

Title: Re: Constant Crash
Post by: BryanC on December 09, 2011, 08:38:06 pm

Quote from: Matt on December 09, 2011, 08:07:09 pm

Please remove your virtual handheld in Options > Handheld.  Media Center crashes here:
53773: 3752: Handheld: CHHManager::InitializeProxyDevice: Start

There are none listed, that's the problem. Should I run "redetect all devices?" (I'd rather not).

Title: Re: Constant Crash
Post by: Stimpy on December 10, 2011, 05:40:41 pm

Did this 6 times. There are no handheld devices. Nothing listed....

Quote from: Matt on December 09, 2011, 08:07:09 pm

@Stimpy
Please download again, directly from JRiver.

Disable any security software and then reinstall.

@Bryanhoop
Please remove your virtual handheld in Options > Handheld.  Media Center crashes here:
53773: 3752: Handheld: CHHManager::InitializeProxyDevice: Start

Title: Re: Constant Crash
Post by: JimH on December 10, 2011, 05:58:16 pm

Uninstall any copies you obtained from other sources.

The handheld could be a USB thumbdrive.  Remove any external drives.

Title: Re: Constant Crash
Post by: Stimpy on December 12, 2011, 07:13:26 pm

I have these versions 170022,170038,170046 all downloaded from this site and I still have all the downloads sitting in my downloaded folder. No Joy. Its no fun when this thing works for 30 seconds and crashes every single time.

Title: Re: Constant Crash
Post by: pcstockton on December 12, 2011, 07:34:39 pm

has ANYTHING changed on your computer between MC working and not?  Anything?  Hardware, software, anything?

Title: Re: Constant Crash
Post by: Stimpy on December 12, 2011, 08:01:59 pm

Stop the press. Its a new version of SpyBot BETA which constantly re-enables its live protection automatically after its shutoff. Thank you everyone and Goodnight!

Title: Re: Constant Crash
Post by: pcstockton on December 12, 2011, 08:16:27 pm

The Law of "Non-common elements and non-common effects" is ALWAYS in order.