INTERACT FORUM

More => Old Versions => JRiver Media Center 22 for Windows => Topic started by: mush.64 on June 23, 2017, 09:10:24 am

Title: About incorrect input at activation.MC22
Post by: mush.64 on June 23, 2017, 09:10:24 am

There is an incorrect input of the mail address at the time of license authentication, it is fixed and it stops without going to the authentication screen
I tried to change the e-mail address, but the server error (below) is displayed and it will not be changed
What should I do?
(google translation)


Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@jriver.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.

Apache/2.2.22 (Debian) Server at rover.jriver.com Port 443

Title: Re: About incorrect input at activation.MC22
Post by: JimH on June 23, 2017, 10:15:10 am

Please send me a message.  I can't find your license.

jimh at jriver

Title: Re: About incorrect input at activation.MC22
Post by: mush.64 on June 26, 2017, 09:43:55 pm

I sent message

Title: Re: About incorrect input at activation.MC22
Post by: JimH on June 27, 2017, 06:31:29 am

Your email on the license matches your forum address.  I re-sent the license.  You can do that from our Restore Page.

Title: Re: About incorrect input at activation.MC22
Post by: mush.64 on June 28, 2017, 03:48:34 pm

Even if correct input is done in this state now, I will not move on

Please check again / change again

Title: Re: About incorrect input at activation.MC22
Post by: JimH on June 28, 2017, 04:20:23 pm

Did you enter (and repeat) a password?  It can be anything.  The red color means it is required.

Title: Re: About incorrect input at activation.MC22
Post by: JimH on June 28, 2017, 04:28:11 pm

I just fixed a typographical error in your license e-mail address.

Title: Re: About incorrect input at activation.MC22
Post by: mush.64 on June 30, 2017, 03:39:46 am

Registration succeeded
Thank you for your response.