INTERACT FORUM

More => Old Versions => Pono Music => Topic started by: doulosChristou on March 03, 2016, 03:05:54 pm

Title: Help! I accidentally deleted my music.
Post by: doulosChristou on March 03, 2016, 03:05:54 pm

I made a large purchase and was organizing my downloads when I somehow managed to delete 5 albums.  "Tool | PonoMusic Account | Check for Downloads" says "No open orders found."  I can't figure out how to re-download my purchases.  Help!

Title: Re: Help! I accidentally deleted my music.
Post by: JimH on March 03, 2016, 03:07:18 pm

Please contact Pono.  They are ponomusic.com.

Or did you download them and then delete them?  If so, check your trash.

Title: Re: Help! I accidentally deleted my music.
Post by: doulosChristou on March 03, 2016, 03:54:16 pm

Thanks. It's really weird.  In trash, I found partial albums, starting with track 7 to the end, but all of the 1 through 6 tracks from every album are nowhere to be found.  I emailed support at Pono.  It seems strange that I can't simply re-download my purchased music as I can with iTunes and other music stores.