INTERACT FORUM

I did some troubleshooting and discovered that my library backup caused the problem. So I cleared the library to a point where the Theaterview would work then restored the library with only the settings and it worked, then did the opposite and Theaterview crashed. It is something in the files section of the library backup. Still working isolating the culprit.

Regards

Just inquiring.

There should be many benefits to the platform in the audio realm.  Will be developing using the ARM chips and am awaiting a unit.

Any chance of direct support?

Thanks

Peter S.
Digital Focus

546.65 like you (I just reverted a couple days ago based on the doom9 thread).  Windows 11 which just updated itself to 24h2 but I doubt anything's changed with that.

Thanks, that's what I thought, I just wanted to check there was no difference there.

@Hendrik, I checked the new feature in the last build that is supposed to output SDR content as BT2020 / PQ if the OS HDR is enabled, as it could be a workaround if it allowed me to play all content with the OS HDR enabled. Unfortunately, it doesn't seem to be working properly, gamma with SDR content is all washed out. Are you using a fixed 2.2 or something like that? Also I gue it wouldn't work with my SDR 3D LUT, but gamma is wrong with the LUT enabled or disabled.

546.65 like you (I just reverted a couple days ago based on the doom9 thread).  Windows 11 which just updated itself to 24h2 but I doubt anything's changed with that.

Nope, it was a fluke. Still only working relialy for me if OS HDR is enabled manually beforehand.

Hendrick, I really think trying an order change to see if that helps.  I.E. HDR on first, then mess with the refresh rate.  I have a feeling it could change the equation.

As explained above, this might help others but it won't help me as this relies on getting the HDR flag from the JRiver database, which I don't use.

However, hang on, I decided that I should try rebooting my PC in case something was hosed and it looks like it might be working now. I need to rerun the tests.

Which driver version are you on, and on wich OS?

Hendrick, I really think trying an order change to see if that helps.  I.E. HDR on first, then mess with the refresh rate.  I have a feeling it could change the equation.

To be clear, if you either don't change refresh rate, or HDR is already enabled beforehand, it 100% works for you?

I have been looking into enabling HDR earlier if the video is actually flagged HDR in the Media Center library (because that would be before we even open the file to check, Library is all we got), to avoid some issues with breaking HDMI audio streams for some people. Maybe doing HDR before refresh rate would help. Or in fact sort of "at the same time" (although not really, Windows display mode changes are stupid and don't let you combine settings).

Sorry for the late reply, I was busy most of the day and wanted to do some tests before replying.

1) Disabling the refresh rate change doesn't always help. Even with it off, I frequently get no metadata with JRVR.
2) Enabling OS HDR manually always help. I never get empty metadata if I do that before playback.
3) This never happens with madVR. madVR always sends the correct metadata in HDR passthrough, irrespective of the OS HDR state.
4) Although it might help others, I don't use the JRiver database as I only use MC as an external player for CMC (and that's not going to change as there are too many limitations when using the JRiver front end for my use), so unfortunately not an option or a solution for me. Ideally you want to figure out what's wrong and resolve it for the player.

So currently the only workaround for me remains to switch OS HDR on manually, which really isn't usable as I frequently switch between SDR and HDR content.

so...on it goes ...realizing, after I posted this ...my ext HD   WD My Passport for Mac      though it has All my music...it has it all via the Mac...
if my searches are correct ..if I read them correctly.... I lose all that data ?  to reformat  so as to be able to use it  on both the Mac  and laptop ?
or   is there another option ... 

Unfortunately Windows will not be able to read the WD My Passport for Mac. The only other option is to acquire another external disk, formatted as ex-fat, and copy the files from the WD My Passport for Mac to that new disk.

Crashes are usually caused by either antivirus or drivers.  The Weird Problems thread here has a list of them.