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More => Old Versions => JRiver Media Center 21 for Linux => Topic started by: gulp on May 28, 2016, 03:53:10 am

Title: how to transmit a log, JRiver for QNAP places in the root/desktop folder?
Post by: gulp on May 28, 2016, 03:53:10 am

how should this work, as with a gui only shared folders are accessible?

Title: Re: how to transmit a log, JRiver for QNAP places in the root/desktop folder?
Post by: gulp on May 31, 2016, 04:26:19 pm

Hi there, no one of the JRiver guys has a clue how to reach the logs on a QNAP?

Title: Re: how to transmit a log, JRiver for QNAP places in the root/desktop folder?
Post by: imugli on May 31, 2016, 04:40:35 pm

You can SSH into the machine (using putty or another ssh client) and copy the log from the root/desktop folder to the shared folder.

I'm not familiar with QNAP servers, but this should be possible.

Title: Re: how to transmit a log, JRiver for QNAP places in the root/desktop folder?
Post by: gulp on May 31, 2016, 05:25:07 pm

Thanks, but the problem is that I don't have knowledge about Linux commands.
Does JRiver really expect that from a user to be able to send a log?

Title: Re: how to transmit a log, JRiver for QNAP places in the root/desktop folder?
Post by: imugli on May 31, 2016, 05:57:29 pm

The fact that it saves to root isn't great, you're right. Like I say though, I'm not familiar with QNAP servers / NASs, so I don't know - there may be reasons for this.

Title: Re: how to transmit a log, JRiver for QNAP places in the root/desktop folder?
Post by: gulp on June 01, 2016, 05:51:37 am

Problem is, QNAP support didn't find the path and afterwards refused JRiver support generally

So no chance to transmit a log that's needed for another problem I have with JRiver ;-(

Title: Re: how to transmit a log, JRiver for QNAP places in the root/desktop folder?
Post by: JimH on June 01, 2016, 06:21:07 am

Could you wait a few days for a new build of MC for QNAP?

Title: Re: how to transmit a log, JRiver for QNAP places in the root/desktop folder?
Post by: gulp on June 01, 2016, 06:47:03 am

sure, what would be solved there?

 maybe my other problem too, frequent crashes of JRiver for qnap,too?

Title: Re: how to transmit a log, JRiver for QNAP places in the root/desktop folder?
Post by: bob on June 02, 2016, 04:46:34 pm

Quote from: gulp on June 01, 2016, 06:47:03 am

sure, what would be solved there?

 maybe my other problem too, frequent crashes of JRiver for qnap,too?

There is an issue with network activity that causes crashes which show up more on slower machines (which is why it's more common on the QNAP which is an embeded PC as opposed to a linux desktop PC).
We thought we had a fix last week but it's caused a couple of side effects that we are working on.