INTERACT FORUM

More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: jcw on June 06, 2016, 04:25:47 pm

Title: MC21 install fails with access denied from 7-Zip
Post by: jcw on June 06, 2016, 04:25:47 pm

any hints how I get round this install problem.  trying to install on Win 7 pro SP1.
the extract dialog appears, runs right through to 99% extracted and then just displays the error and stops

Title: Re: MC21 install fails with access denied from 7-Zip
Post by: CountryBumkin on June 06, 2016, 04:28:04 pm

try running the install as an Administrator (right click on the file and select "run as Administrator").

Title: Re: MC21 install fails with access denied from 7-Zip
Post by: jcw on June 08, 2016, 02:50:58 pm

Hi
many thanks for the suggestion.  I tried that but still no joy.
by killing the process instead of clicking ok I have got all the files unzipped into
C:\Users\john\AppData\Local\Temp\7zSA14D.tmp
unfortunately there is something strange with the permissions of that folder because it won't let me execute from there.  I get an error stating that windows cannot access the device path or file I may not have the permissions to access.  I'm investigating what the security is for these files and folders.  Any more clues would be helpful

thanks

john

Title: Re: MC21 install fails with access denied from 7-Zip
Post by: JimH on June 08, 2016, 03:11:51 pm

Antivirus software could do that.

Title: Re: MC21 install fails with access denied from 7-Zip
Post by: jcw on June 08, 2016, 04:16:34 pm

Bingo!
I uninstalled AVG and it worked   ;D ;D

many thanks
john

Title: Re: MC21 install fails with access denied from 7-Zip
Post by: JimH on June 08, 2016, 06:21:20 pm

Thanks for reporting the solution.