INTERACT FORUM

More => Old Versions => JRiver Media Center 20 for Windows => Topic started by: Supersnake on September 11, 2015, 09:53:31 am

Title: Performer Store Subscription Trial Question
Post by: Supersnake on September 11, 2015, 09:53:31 am

Would like to try the Performer Store 12-day Standard Subscription Trial, provided that when the trial period ends, I am not going to be automatically enrolled in a subscription.  

1. Do I have to cancel my trial before it ends to avoid the trial become converted to a subscription, and if so how does one do that?

2. Or, if I do nothing at the end of the trial, can I be reassured that I will not be automatically enrolled and have my credit card charged?

My concern is not addressed in the Performer Store: Create Account Wizard.  

Title: Re: Performer Store Subscription Trial Question
Post by: Supersnake on September 15, 2015, 09:38:42 am

Day 04 Bump

Title: Re: Performer Store Subscription Trial Question
Post by: JimH on September 15, 2015, 09:41:08 am

If you sign up for a trial, you will be billed automatically the second month, but you can cancel by emailing deanna at jriver .

Title: Re: Performer Store Subscription Trial Question
Post by: Supersnake on September 15, 2015, 01:11:55 pm

Telephone communication would be preferred but okay, thanks.

Title: Re: Performer Store Subscription Trial Question
Post by: JimH on September 15, 2015, 01:30:11 pm

For that, you could call 612 677 8200 x 202.

Title: Re: Performer Store Subscription Trial Question
Post by: Supersnake on September 15, 2015, 01:37:23 pm

Great, thank you!