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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: ssit on September 13, 2015, 10:15:12 pm

Title: I have accidentally purchased the master license upgrade twice
Post by: ssit on September 13, 2015, 10:15:12 pm

Hi,  I have accidentally purchased the master license upgrade twice.  Can you please refund the second purchase that I made today? Since I have already upgrade on July 22.

Steven 

Title: Re: I have accidentally purchased the master license upgrade twice
Post by: JimH on September 14, 2015, 06:29:44 am

Please send an e-mail to Deanna at jriver
She will need enough details to find your purchase but don't include credit card information.

Title: Re: I have accidentally purchased the master license upgrade twice
Post by: Mublogot on June 13, 2016, 06:08:56 am

Hi!

I've the same problem :(
First time I've purchased update license on June, 3 and second time today June, 13. It happens after my browser relaunched after sleeping mode and I've accidentally pressed Send Web Form again. Should I e-mail to the same address or some one else?

Thanks in advance.

Title: Re: I have accidentally purchased the master license upgrade twice
Post by: JimH on June 13, 2016, 08:44:09 am

We can fix that.  It will take a couple of days.

Title: Re: I have accidentally purchased the master license upgrade twice
Post by: Mublogot on June 15, 2016, 10:12:00 am

Thanks a lot for your assistance.