INTERACT FORUM

More => Old Versions => JRiver Media Center 21 for Mac => Topic started by: blgentry on November 17, 2015, 09:35:17 am

Title: MC21 crash [Solved -- Bad files?]
Post by: blgentry on November 17, 2015, 09:35:17 am

In this thread, wim stolk reported JRiver MC21 crashing:

http://yabb.jriver.com/interact/index.php?topic=101184.msg703441#msg703441

I've read through the log file a little and it looks like it's failing to build a thumbnail one or more image files.  Specifically:

BuildThumbnails: Building: /Users/wimstolk/Pictures/jol duitse wadden.psd
0040158: 6508544: General: CThumbnailCacheInfo::CreateThumbnail: Start
0040158: 6508544: General: CThumbnailCacheInfo::CreateThumbnail: Filename: /Users/wimstolk/Pictures/jol duitse wadden.psd
0040158: 6508544: Database: CThumbnailsDatabase::AddThumbnail: Start
0040571: 6508544: Database: CThumbnailsDatabase::AddThumbnail: Finish (412 ms)
0040571: 6508544: General: CThumbnailCacheInfo::CreateThumbnail: Finish (412 ms)
0040581: 6508544: Import: BuildThumbnails: Building: /Users/wimstolk/Pictures/kadobon lavie.tif

Neither of those files appear to finish.  I would move them to a directory that MC can't see and see what happens.


Brian.

Title: Re: wim stolk MC21 crash
Post by: wim stolk on November 17, 2015, 10:25:51 am

I have moved those 2 files to another directory. AND IT WORKED !!!! for the first time I could run mc 21. :) :)
it is still running for 20 minutes now. and the sound compared to mc20 seems to be improved as well.

Thanks

Title: Re: wim stolk MC21 crash
Post by: Matt on November 17, 2015, 10:29:46 am

Could you mail me a copy of those two files?  I'm matt at jriver dot com.

Thank you!

Title: Re: MC21 crash [Solved -- Bad files?]
Post by: wim stolk on November 18, 2015, 08:52:27 am

Dear Matt
I wil send them to you by dropbox

Title: Re: MC21 crash [Solved -- Bad files?]
Post by: Matt on November 18, 2015, 10:52:16 am

We can reproduce the crash importing on a Mac, so hopefully John will be able to find the fix.

Thanks for the files.