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More => Old Versions => JRiver Media Center 21 for Mac => Topic started by: DonW on November 26, 2015, 03:57:19 pm

Title: Install problem with MC 21 for MAC on OS 10.6
Post by: DonW on November 26, 2015, 03:57:19 pm

I purchased the master license for JR and attempted to load it on the MAC.  It all ran successfully and registered properly.  Worked fine until I closed the program and the computer.  On next boot, the icon and application files were gone, but the backups were present.

Reloaded and did it again.  Same problem.  Should I not use 21.0.19 with OS 10.6?  Unfortunately the tower can't be upgraded.

My windows version runs fine.

Thanks

Title: Re: Install problem with MC 21 for MAC on OS 10.6
Post by: blgentry on November 27, 2015, 08:49:50 am

I didn't think 10.6 was supported at all... but I've never tried it.

However, the symptom you're describing sounds like you didn't install MC into the Applications folder.

When you download MC, you'll get a DMG file.  When you click on that, it's kind of like mounting a CDROM; it mounts itself as a "disk".  You probably ran MC directly from there.  From the mounted disk image.  You don't want to do that.

Instead, drag the MC icon into the Applications folder.  Wait for it to copy.  Then eject the virtual disk by pressing the little eject button next to it's name in the Finder sidebar.  Then go to Applications and run MC from there.  That should work correctly.

PS:  This is how you install Apps (programs) on Mac in 80% of the cases.  In others there is an installer, but this "drag to applications" model is very typical for Mac apps.

Good luck!

Brian.

Title: Re: Install problem with MC 21 for MAC on OS 10.6
Post by: Awesome Donkey on November 27, 2015, 11:41:39 am

Quote from: blgentry on November 27, 2015, 08:49:50 am

I didn't think 10.6 was supported at all... but I've never tried it.

If I recall correctly audio *should* work fine, however video won't as it requires 10.7 and above.

Title: Re: Install problem with MC 21 for MAC on OS 10.6
Post by: DonW on December 01, 2015, 12:34:18 pm

Quote from: blgentry on November 27, 2015, 08:49:50 am

I didn't think 10.6 was supported at all... but I've never tried it.

However, the symptom you're describing sounds like you didn't install MC into the Applications folder.

When you download MC, you'll get a DMG file.  When you click on that, it's kind of like mounting a CDROM; it mounts itself as a "disk".  You probably ran MC directly from there.  From the mounted disk image.  You don't want to do that.

Instead, drag the MC icon into the Applications folder.  Wait for it to copy.  Then eject the virtual disk by pressing the little eject button next to it's name in the Finder sidebar.  Then go to Applications and run MC from there.  That should work correctly.

PS:  This is how you install Apps (programs) on Mac in 80% of the cases.  In others there is an installer, but this "drag to applications" model is very typical for Mac apps.

Good luck!

Brian.

Oops, that is true.  However when I do copy it to applications, I get a crash - NSinvalidArgumentexception
NNcreenbackingscalefactor

I notice from another thread that people had about 50% success with JR20 and OS 10.6.8.  Better to regress?

Title: Re: Install problem with MC 21 for MAC on OS 10.6
Post by: JohnT on December 01, 2015, 05:35:14 pm

Please try the new build (21.0.24) near the top of this page.  This should fix the 10.6.8 crash.