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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: jbltmp on January 11, 2016, 10:25:28 am

Title: Why is "Purchase Reminder" still appearing after I have made a purchase?
Post by: jbltmp on January 11, 2016, 10:25:28 am

Last week I downloaded the trial version of Media Center 21, then purchased it later in the week.  However, now when I start Media Center I am still seeing a reminder pop-up to purchase.  Is this normal or might there be some problem with the registration of my purchase?

Title: Re: Why is "Purchase Reminder" still appearing after I have made a purchase?
Post by: Matt on January 11, 2016, 11:33:02 am

It might not be purchased yet.

Just enter your registration code into Media Center.

A little more here:  License Info (http://tinyurl.com/lcxsv66)

Title: Re: Why is "Purchase Reminder" still appearing after I have made a purchase?
Post by: jbltmp on January 11, 2016, 12:24:43 pm

Thanks Matt.  I went back and looked at the email I received after purchasing JRiver last week.  It had an attachment that I hadn't opened before which looks like it completes the registration.  So I opened it and completed what I think was missing.

I guess I'll know when I try to open JRiver again tomorrow.  I'll let you know if I continue to get the purchase reminder pop-up message.

Thanks again.

Title: Re: Why is "Purchase Reminder" still appearing after I have made a purchase?
Post by: Awesome Donkey on January 11, 2016, 04:22:59 pm

You can make sure it's registered by going to the Help menu and then Registration Info... if it's available. If it's available and there's information contained within, Media Center is registered.