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Windows => Television => Topic started by: imeric on February 09, 2016, 08:30:58 pm

Title: Cancelling a recording on the colossus crashed JRiver
Post by: imeric on February 09, 2016, 08:30:58 pm

I stopped a recording manually and switched to another STB channel (which worked fine)
Then went to the Netflix app (through theater view) to watch another channel on the colossus
all I got was a black screen and a "waiting" message.
Assuming it was still trying to rtecord on the original channel of the subscription wjhen I hit the cancel button for the recording it crashed.

Title: Re: Cancelling a recording on the colossus crashed JRiver
Post by: Yaobing on February 10, 2016, 07:12:11 am

Do you have the logs for the crash?

Title: Re: Cancelling a recording on the colossus crashed JRiver
Post by: imeric on February 10, 2016, 08:16:23 am

Just sent you the logs.  This all happened at around 10h52 (I think) so might be between 10h45 to 11h00pm

Title: Re: Cancelling a recording on the colossus crashed JRiver
Post by: Yaobing on February 10, 2016, 12:17:23 pm

Quote from: imeric on February 10, 2016, 08:16:23 am

Just sent you the logs.  This all happened at around 10h52 (I think) so might be between 10h45 to 11h00pm

I have not received the logs.  If the package is too large it may not be possible to send via email.  yaobing at jriver dot com

Title: Re: Cancelling a recording on the colossus crashed JRiver
Post by: imeric on February 10, 2016, 02:25:52 pm

Maybe in your junk folder?
The file is about 3MB and I just resent it.
thx

Title: Re: Cancelling a recording on the colossus crashed JRiver
Post by: Yaobing on February 10, 2016, 03:25:03 pm

Now both emails arrived.

The Previous Log.txt contains logging starting at 9:57 pm yesterday.  It appears not to include the events that you posted above.  Have you restarted MC more than once?  If so, the original logging would have been lost.

Title: Re: Cancelling a recording on the colossus crashed JRiver
Post by: imeric on February 10, 2016, 03:40:47 pm

I just restarted it after it crashed at around 10h52pm so past the start of the log file.

And yes I had restarted it a little before 10pm also but not due to a crash