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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: WeeHappyPixie on February 23, 2016, 11:27:21 am

Title: rc_main.dll crash
Post by: WeeHappyPixie on February 23, 2016, 11:27:21 am
Any idea why my MC running on Windows 10 (build 21.0.48) keeps crashing due to rc_main.dll. I've uninstalled, reinstalled and it still does it.

Any other suggestions how to cure this.

Thanks.

John
Title: Re: rc_main.dll crash
Post by: JimH on February 23, 2016, 11:29:59 am
Reboot?

Antivirus?
Title: Re: rc_main.dll crash
Post by: WeeHappyPixie on February 23, 2016, 12:27:56 pm
Rebooted multiple times and no AV. Windows defender disabled.
Title: Re: rc_main.dll crash
Post by: BradATIMA on February 23, 2016, 12:51:33 pm
Can you post a log here after reproducing this crash?
Title: Re: rc_main.dll crash
Post by: WeeHappyPixie on February 24, 2016, 09:12:33 am
Log as requested. http://pixienet.myzen.co.uk/jriver/Media%20Center%2021%20Crash%20Log.7z (http://pixienet.myzen.co.uk/jriver/Media%20Center%2021%20Crash%20Log.7z)
Title: Re: rc_main.dll crash
Post by: Matt on February 24, 2016, 09:30:15 am
Please try this copy of rc_main (you might need to upgrade to the latest for it to work):
http://files.jriver.com/temp/rc_main.dll

Does that work?

Thanks.
Title: Re: rc_main.dll crash
Post by: WeeHappyPixie on February 24, 2016, 09:44:15 am
Thanks Matt,

I got the .50 build and your new DLL. Will see how it goes and report back.

John
Title: Re: rc_main.dll crash
Post by: Matt on February 24, 2016, 09:46:45 am
Alright.  Don't keep us all waiting too long!

Really hoping the fix works.
Title: Re: rc_main.dll crash
Post by: WeeHappyPixie on February 24, 2016, 09:53:05 am
Well I have listened to 5 tracks now and it hasn't crashed yet  ;D so I think you have worked yer magic as usual.

Thanks.

John
Title: Re: rc_main.dll crash
Post by: WeeHappyPixie on February 24, 2016, 10:12:59 am
Full CD played and no crashes. Thanks Matt.

Any chance you could let me know what it was.

John
Title: Re: rc_main.dll crash
Post by: Matt on February 24, 2016, 10:29:25 am
The call to GetRawInputData(...) returned a really little size, but we used it like it had a structure in it anyway.

At least that's my best guess.