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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: res80 on February 24, 2016, 06:51:04 am

Title: Question regarding Install Key
Post by: res80 on February 24, 2016, 06:51:04 am

Hi,
I am really impressed by your MediaCenter and consider buying it.
But I have a short question regarding the Install Key.
The FAQ on the purchase site says that I can use a single license for all my computers, within reason.
However, I also saw that the Install key is only valid for 2 weeks.
One of my computers is in my second home so that I cannot install the software within the time period.
I read that I can get a new Install key by using the Restore website.
But will I have to restore all my computers using the new Install Key?
Or will the previously installed machines continue working without the need to enter the new install key?
Thanks,
Ruediger

Title: Re: Question regarding Install Key
Post by: blgentry on February 24, 2016, 07:01:23 am

Licensing can be a little bit confusing.  You can definitely install on your second computer, even though it will take you a while to do the installation.  That 2 week figure is for each individual license file.  Here's how it works:

You ask JRiver for a license file.  You then use this file to license one of your machines.  Now that machine is permanently licensed.  If you have other machines you want to license, you can use that same file, without asking JRiver for another one, within 14 days.  After that, the file is no good.  But any machine you licensed with that file is permanently licensed.

Weeks or months later, you can ask JRiver for another file and license more machines.  Again, for up to 2 weeks with that particular file.  You can make 10 of these requests per year, which normally covers most people's needs.  In the rare event that it doesn't, JRiver is usually very nice about resetting this 10 count.

I hope that helps clear it up.

Brian.

Title: Re: Question regarding Install Key
Post by: ~OHM~ on February 24, 2016, 07:19:05 am

Quote from: res80 on February 24, 2016, 06:51:04 am

Hi,
But will I have to restore all my computers using the new Install Key?
Ruediger

No

Title: Re: Question regarding Install Key
Post by: ~OHM~ on February 24, 2016, 07:20:29 am

Quote from: res80 on February 24, 2016, 06:51:04 am

Hi,

Or will the previously installed machines continue working without the need to enter the new install key?
Thanks,
Ruediger

yes

Title: Re: Question regarding Install Key
Post by: res80 on February 24, 2016, 07:21:31 am

Thanks a lot for the quick replies!
That solved all my questions, gonna buy a license right now :)
Thanks,
Ruediger