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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: Paul W on March 14, 2016, 10:45:48 am

Title: 2-3 second latency with WDM driver
Post by: Paul W on March 14, 2016, 10:45:48 am

Everything was working quite well until my Win 10 PC crashed.  After a reboot, there is a 2-3 second delay with the WDM driver for both external input and Netflix etc.  Can't find anything wrong in latency settings.  Tried an update from 21.50 to 21.54, no change.  WDM driver was corrupted in the crash?  

Since there are quite a few settings I'd rather not redo, how should I uninstall and reinstall only the WDM driver?  What else should I try?

Title: Re: 2-3 second latency with WDM driver
Post by: glynor on March 14, 2016, 02:27:17 pm

I don't think it is likely to help, but... There are two things you could do:

Delete/Reinstall WDM Driver
0. Make a Library Backup.
1. Delete the WDM Driver itself out of Device Manager.
2. Reboot.
3. Reinstall the most recent build of MC.

Uninstall/Reinstall MC Itself
0. Make a Library Backup.
1. Uninstall MC entirely.
2. Reboot.
3. Reinstall the most recent build of MC.
4. Restore the Library Backup.

The Library Backup includes ALL settings:
http://wiki.jriver.com/index.php/Library_Backup

Title: Re: 2-3 second latency with WDM driver
Post by: terrym@tassie on March 14, 2016, 02:34:09 pm

Try the following:
Tools:Options:Features untick WDM driver then reboot
Install 21.0.54 by double clicking exe file (download from JRiver using browser)- this will keep all your settings.
Tools:Options:Features tick (enable) WDM driver.
The crucial step is to install from the executable. Good luck

Title: Re: 2-3 second latency with WDM driver...solved
Post by: Paul W on March 14, 2016, 03:33:10 pm

Thanks guys!  I was missing the untick-retick part.

Unticked the WDM driver, closed JRiver, re-installed .54 over the existing .54 install, then reticking WDM solved the problem!