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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: thorsten on March 23, 2016, 04:08:34 pm

Title: Crash when using Videoclock
Post by: thorsten on March 23, 2016, 04:08:34 pm

Hi guys,

just installed ver. 65 on WIN10 with AMD graphics.
It got the newest "components" during playback of the first video, but then constantly crashes. Even reboot didn't work. No probs with ver. 48 and madvr0.90.13 (3d worked, thats awesome!).
Need any crash reports?

Keep up with your brilliant work!

Regards,
Thorsten

Title: Crash when using Videoclock
Post by: thorsten on March 23, 2016, 04:13:36 pm

ok: just happens with activated Videoclock.
Without, it works
Both independent from activated hardware videodecoding

Title: Re: Crash when using Videoclock
Post by: JimH on March 23, 2016, 04:38:45 pm

Antivirus?

Title: Re: Crash when using Videoclock
Post by: thorsten on March 23, 2016, 04:45:03 pm

standard MS defender

Title: Re: Crash when using Videoclock
Post by: JimH on March 23, 2016, 05:52:08 pm

I don't know.  Windows Defender is usually not a problem, but it does happen:

http://yabb.jriver.com/interact/index.php?topic=24031.msg722328#msg722328

A video driver is another possibility.

Title: Re: Crash when using Videoclock
Post by: Awesome Donkey on March 23, 2016, 05:53:59 pm

Are you using the latest graphics drivers? That'd be my guess.

Title: Re: Crash when using Videoclock
Post by: thorsten on March 23, 2016, 07:31:41 pm

Radeon driver is newest.
I'm using defender for 3 years now, win7/M19-M20 Win10/M20-M21: always no problem.

But is no so important as I normally don't use Videoclock since I got a new projector.

Maybe the installed lav 0.68.0  package from feb17 2016? i didn't uninstall it.

Title: Re: Crash when using Videoclock
Post by: JimH on March 23, 2016, 07:36:17 pm

The latest driver may not be the best.

MC uses its own set of LAV and madVR, so if you have others installed for other software, they won't be used.

Title: Re: Crash when using Videoclock
Post by: Hendrik on March 24, 2016, 04:05:18 am

A crash report might be helpful.

Title: Re: Crash when using Videoclock
Post by: thorsten on March 26, 2016, 06:54:09 am

Hi,

I will uninstall LAVFilter and try again. How do I generate the crash report? Didn't have to use it the last 4 years  8)

Title: Re: Crash when using Videoclock
Post by: JimH on March 26, 2016, 06:56:02 am

Please read this wiki topic:

http://wiki.jriver.com/index.php/Logging