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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: woodythomasjr on March 30, 2016, 06:24:50 pm

Title: Playback Keeps Pausin
Post by: woodythomasjr on March 30, 2016, 06:24:50 pm

Playback keeps pausing.  I have turned off any cloud drives, and virus protection.  I have tried the troubleshooting guide and copied the movie to the local drive but the pauses keep occurring.  Per the Troubleshooting guide, posting Benchmark results.
=== Running Benchmarks (please do not interrupt) ===

Running 'Math' benchmark...
    Single-threaded integer math... 4.780 seconds
    Single-threaded floating point math... 2.937 seconds
    Multi-threaded integer math... 2.806 seconds
    Multi-threaded mixed math... 1.564 seconds
Score: 1572

Running 'Image' benchmark...
    Image creation / destruction... 0.404 seconds
    Flood filling... 0.425 seconds
    Direct copying... 0.589 seconds
    Small renders... 1.335 seconds
    Bilinear rendering... 0.961 seconds
    Bicubic rendering... 0.535 seconds
Score: 5178

Running 'Database' benchmark...
    Create database... 0.201 seconds
    Populate database... 1.357 seconds
    Save database... 0.518 seconds
    Reload database... 0.139 seconds
    Search database... 2.081 seconds
    Sort database... 1.211 seconds
    Group database... 0.650 seconds
Score: 3493

JRMark (version 21.0.50): 3414

Title: Re: Playback Keeps Pausin
Post by: JimH on March 30, 2016, 06:38:40 pm

Please try build 66 from the top of this board.

What type of files are you playing?

Where are they stored?

What are you playing to?

If it is an antivirus problem, disabling it may not be enough.  Uninstall as a test.

Title: Re: Playback Keeps Pausin
Post by: woodythomasjr on March 30, 2016, 06:45:08 pm

Hello JimH,

Answers to your questions:

What type of files are you playing?
Music files play fine.  For the movies, I am playing MP4 files.  The few I have tried are under 7GB in size. 

Where are they stored? 
I have them stored on a WD 2TB drive.

What are you playing to?
I have tried playing to a Samsung Galaxy Tablet, A Samsung Galaxy Note Phone and an IPad 2.  The pausing continues.

Sorry, I do not see how to get to build #66.  Thanks,

Title: Re: Playback Keeps Pausin
Post by: JimH on March 30, 2016, 07:46:29 pm

Is the WD 2TB drive a local drive or a network drive or a USB drive?

If it is a USB drive, is it plugged into a USB 3.0 port?

Build 66 is in a thread near the top of this board.

Title: Re: Playback Keeps Pausin
Post by: woodythomasjr on March 31, 2016, 02:02:22 pm

The WD TB drive is a networked drive. 

I found the new build and updated but unfortunately, the video still pauses.  I am attempting to play DVD's I have ripped.  Any suggestions on settings?  I know I am grasping at straws but other than the pausing, the program is flawless.

Do you know if there are any known issues with Verizon Fios Routers, maybe there is a setting I need to adjust?

Title: Re: Playback Keeps Pausin
Post by: JimH on March 31, 2016, 02:30:34 pm

I don't know.  Sorry. 

Try moving a file to the drive on  your computer and see what happens.

It's possible that it's a network bandwidth problem.