INTERACT FORUM

More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: cubeasic on April 15, 2016, 11:27:00 am

Title: Convert Licence for Mac and Windows to Master Licence
Post by: cubeasic on April 15, 2016, 11:27:00 am

Hello,

I realized that I own both the Mac and Windows License for several years (both are Version 21 now). Is it possible to convert these two into a Master License? I would like to experiment with a RPi 3 and need the linux license also.
I actually paid more for both of them than the Master License costs.

Thank you
Florian

Title: Re: Convert Licence for Mac and Windows to Master Licence
Post by: cubeasic on April 16, 2016, 07:07:57 am

Is there any support email adress that I can use for this?
Or should I post in another forum?

Title: Re: Convert Licence for Mac and Windows to Master Licence
Post by: JimH on April 16, 2016, 07:59:00 am

We don't do that.  Sorry.

Title: Re: Convert Licence for Mac and Windows to Master Licence
Post by: cubeasic on April 17, 2016, 01:47:45 am

In this link https://yabb.jriver.com/interact/index.php?topic=94943.0 (https://yabb.jriver.com/interact/index.php?topic=94943.0)
it sais that you do. You converted two licences to one master licence free of charge.
This was for MC 20. I own both a Mac and Windows Licence since MC18.

Title: Re: Convert Licence for Mac and Windows to Master Licence
Post by: glynor on April 17, 2016, 09:27:29 am

Quote from: cubeasic on April 17, 2016, 01:47:45 am

In this link https://yabb.jriver.com/interact/index.php?topic=94943.0 (https://yabb.jriver.com/interact/index.php?topic=94943.0)
it sais that you do. You converted two licences to one master licence free of charge.
This was for MC 20.

I can't speak to what JRiver will and will not do now, because I don't work for them.

However, that offer was when the Master License was brand new. Prior to that, there was no way to buy a master license, so they did a one-time search of licenses and conversion.