INTERACT FORUM
More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: ScottWar on April 17, 2016, 03:22:36 pm
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I have tried about 10 times to request the upgrade key when I upgraded from MC18 to MC21, but never received any emails from JRiver. Anyone know another way to get this key?
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Check your spam folder.
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I did. It is not there. I received a confirmation email when I joined this forum and emails from JRiver in the past about upgrades, but no key. Very frustrating >:(
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Also I know the upgrade went thru as I did receive a key through the website and the charge came up on my credit card, but I had to shut my computer down suddenly and was not able to write the upgrade key code down.
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I continue to submit my email and get this;
"Your Registration Codes have been mailed. It may take a few minutes for delivery. After you receive them, please return to the restore page to complete your license restoration."
But no email is ever sent.
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Check with your email provider to get their advice. They may have a FAQ for problems.
I just remailed it to your verizon address.
If you have another email address (not at Verizon), I could change your registration. I'm jimh at jriver.
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Jim,
I really appreciate your help. Could you send it to matrixdude at Verizon dot net and dawa5309 at yahoo dot com.
Regards,
Scott
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Jim,
I got them. Verizon has changed service over to Frontier here in Texas and my email setting were wrong.
Thank you for your help ;D
Regards,
Scott