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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: djn on June 06, 2016, 07:46:43 am

Title: Win10 Problem
Post by: djn on June 06, 2016, 07:46:43 am

My computer automatically installed Windows 10 and now I get this error message when I launch.  Any ideas what to do?  D.

Title: Re: I am getting this error message with I launch J River
Post by: ~OHM~ on June 06, 2016, 08:02:24 am

A search on this forum tells me you may need to reinstall MC....do a google search and see what info you get!

good luck.

Title: Re: I am getting this error message with I launch J River
Post by: DocLotus on June 06, 2016, 03:47:15 pm

It's very common to have to reinstall MC when upgrading to Win 10.

Just do it. It is very easy & takes little time.

I had the same problem when going from Win 8.1 to 10.

Title: Re: I am getting this error message with I launch J River
Post by: djn on June 09, 2016, 03:14:38 pm

Excuse my ignorance but what is MC?

Title: Re: I am getting this error message with I launch J River
Post by: djn on June 09, 2016, 03:23:57 pm

I figured out that MC is Media Center and uninstalled it, then tried to reinstall it and got this message.

Title: Re: I am getting this error message with I launch J River
Post by: CountryBumkin on June 09, 2016, 03:34:03 pm

Are you an "administrator" on the computer.
Did you try to install as an administrator (where you would right click on the MC install file and select "Run as Administrator")?

Title: Re: Win10 Problem
Post by: djn on June 09, 2016, 08:30:44 pm

No, this is my personal computer and no one else uses it.

Title: Re: I am getting this error message with I launch J River
Post by: RD James on June 09, 2016, 09:33:18 pm

Quote from: djn on June 09, 2016, 03:23:57 pm

I figured out that MC is Media Center and uninstalled it, then tried to reinstall it and got this message.

That message is from trying to run JRiver.

Download this: http://files.jriver.com/mediacenter/channels/v21/latest/MediaCenter210086.exe
And go through the install process.

Title: Re: Win10 Problem
Post by: djn on June 10, 2016, 10:55:34 am

I should have been more clear.  I uninstalled, then installed and when I clicked to run the program I got that.  I just went through the process again and got this, but it did install.  I am thinking that when windows did the upgrade, it made an "administrator" that I didn't know about.

Title: Re: Win10 Problem
Post by: djn on June 10, 2016, 11:16:29 am

OK, I think I found the problem.  I turned off the admin function using directions from this link.  It also solved a problem I started having when I couldn't click on a link in an email and have it come up.

http://www.addictivetips.com/windows-tips/stop-windows-10-from-asking-for-admin-rights-to-run-unknown-apps/

Title: Re: Win10 Problem
Post by: slerch666 on June 10, 2016, 11:27:25 am

It's odd you would need to disable UAC.

I have been using Win 10 from the first Technical Preview, through release, and now with the latest Tech Previews as well, and have installed and reinstall MC many. many times without needing to turn off UAC or unknown application prompts.

It prompts for the OK when I install an update, and that's it.

If you hate Win 10, you can always revert as well.

Title: Re: Win10 Problem
Post by: RD James on June 10, 2016, 01:28:43 pm

That isn't normal.
If you aren't running on an admin account, Windows should prompt for elevated privileges when installing an application. (like JRiver)
You shouldn't need admin access to run JRiver.

Something is messed up with your permissions.